Lone Wolf Real Estate Technologies is the leader in real estate software, services, and solutions. Currently Lone Wolf provides over 9,000 offices in North America back office accounting solution, front office management solution, website solutions and much more. This rapidly expanding company is looking for innovative and achievement-oriented individuals for the full-time positions listed below. To apply for any of these positions, please click on the 'Apply Now' button for the desired position and attach your resume.

Currently Hiring:

• Apr
  23

  QA Technician

  Cambridge, ON

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  Department: Operations
  Reports to: QA Manager
  Location: Cambridge, Ontario

  Job Objective:

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of QA Technician. The immediate responsibility of the QA Technician will be to conduct extensive manual testing of Lone Wolf’s Software Applications. We require individuals with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

  This QA Technician position will grow to include the execution of end to end software quality assurance processes including planning, test case and scenario development, functional testing, usability testing, accessibility testing, reliability, environment preparation, security testing, deployment testing, user acceptance testing, automated testing establishment, regression testing and performance /stress testing of Lone Wolf's Software Applications.

  Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

  Primary Responsibilities:

  • Support and execute all testing activities (test cases, test scripts, timelines, defect tracking, deployment, and issue and risk assessments).
  • Statistical analysis of defects found and in addition, ratings of defects.
  • Conduct and analyze software quality tests starting early in the project life cycle up until the product is released and delivered including additional testing during application modification.
  • Responsible for change management including release of the software to the end user.
  • Responsible for OPE (opportunity for product enhancement) documentation.
  • Designs and specifies test methods for software inspection, verification and validation.
  • Other duties as assigned.

  Knowledge and Skill Requirements:

  • Knowledge of regression testing and statistical analysis is required.
  • Knowledge of accounting principles and practices required.
  • Must be competent to work independently.
  • Computer programming as well as real estate background will be an asset.
  • Knowledge of ASP.NET, .NET and MS SQL software programming will be an asset.
  • Bachelor's degree in Computer Science, Management Information Systems or equivalent.
  • 3 – 5 years of relevant experience.
  • Strong communication and written skills and the ability to work and interface effectively with team members.
  • Project management skills will be an asset.

  Come join our growing team! Please email your resume and cover letter to careers@lwolf.com with QA Technician in the subject line. Want to learn more about Lone Wolf Real Estate Technologies? Check us out at www.lwolf.com.
• Jan
  8

  brokerWOLF Training Technician

  Cambridge, ON

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  Department: Training
  Reports to: Manager, Training
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of brokerWOLF Training Technician. This is an entry level position whose primary responsibilities will be to deliver on-line training to our clients. We require individuals with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

  Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

  Job Objective:

  You will be required to train end-users on our custom programs for the real estate industry, respond to customer questions and resolve challenges as well as coordinate implementations. Training on our products will be provided.

  Primary Responsibilities:

  • Provide web-based training and assistance to our end users
  • Responsible for accurate, efficient logging of all calls in a tracking system and escalation of challenges where appropriate

  Knowledge and Skill Requirements:

  • Specific requirements for Web Training Positions;
  • Experience utilizing internet applications
  • Basic understanding of HTML would be a definite asset
  • Ability to speak and write English fluently in order to provide excellent telecommunication
  • Previous training experience preferred
  • Computer literate with experience on Microsoft applications, ie. Outlook, Internet Explorer and Word
  • Quick problem identification and solving abilities as you assess issues and provide solutions
  • Self-starter who can work independently
  • Passion for customer service, aptitude to foster and develop customer loyalty
  • Excellent telephone and e-mail etiquette
  • Ability to provide good judgment in order to proactively and independently solve problems and make decisions
  • Strong attention to detail

  Come join our growing team! Please email your resume and cover letter to careers@lwolf.com with brokerWOLF Training Technician in the subject line. Want to learn more about Lone Wolf Real Estate Technologies? Check us out at www.lwolf.com.
• Jan
  8

  ASP.NET Developer

  Cambridge, ON

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  Job Type: Full-time
  Department: Programming
  Reports to: Manager, Programming
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented software developers to join our growing company in the role of ASP.NET Developer.

  Job Objective:

  Lone Wolf Real Estate Technologies is searching for talented software developers to join our growing company in the role of ASP.NET Developer. Founded in 1989, we’ve become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today’s market.

  Primary Responsibilities:

  • Analysis, design, development, maintenance, testing and support of web applications
  • Develop T-SQL queries, stored procedures, views and functions
  • Other duties as assigned

  Knowledge and Skill Requirements:

  • University degree or college diploma in computer science or related field
  • Minimum 2 years experience with C# and ASP.Net (Classic ASP experience would be an asset)
  • Minimum 1 year experience with JavaScript and Microsoft Ajax (jQuery experience would be an asset)
  • Minimum 2 years experience with SQL Server 2005/2008
  • Detailed by nature, high commitment and outstanding personal character
  • High values in teamwork, customer service and professionalism
  • Ability to work in fast paced environment, manage multiple projects with competing deadlines
  • Experience working in the real estate industry would be an asset

  Come join our growing team! Please email your resume and cover letter to careers@lwolf.com with ASP.NET Developer in the subject line. Want to learn more about Lone Wolf Real Estate Technologies? Check us out at www.lwolf.com.

Previously Hired Positions:

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• Product Manager

  Cambridge, ON

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  Department: Product Management
  Reports to: Director, Product Planning
  Location: Cambridge, Ontario

  Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

  Job Objective:

  As a Product Manager you will be responsible for the monitoring and review of all aspects of the development and implementation of software products. Reporting to the Director of Product Planning, you will be responsible for the attainment of all directed targets and goals.

  Primary Responsibilities:

  • Create specifications for new product/projects for the programming department to follow during development.
  • Work with the programming department on the estimated timelines and development of new products and product features.
  • Control the collection, analysis and dissemination of OPEs, working with product analyst.
  • Establish plans and strategies to improve the effectiveness and streamline product development.
  • Liaise with development on a daily basis to monitor programming activities and timelines.
  • Disseminate product information to the Training & Education and Marketing departments to ensure proper roll-out of new products and product enhancements.
  • Liaise with the sales department to gather new product ideas and monitor trends in the marketplace.
  • Review potential business partners and manage the integration process.
  • Manage all testing activity, including regression testing, for the Global Wolf products.
  • Manage the day to day tasks of the QA technicians assigned to the products.
  • Communicate information on a monthly basis, summarizing product updates, development work in the pipeline and other pertinent information to the organization.
  • Adhere to all company policies, procedures and business ethics codes and ensures they are communicated and implemented within the team.
  • Other duties as assigned.

  Knowledge and Skill Requirements:

  • Consistently acknowledges and appreciates each team member's contributions.
  • Must be able to travel 10 – 15% of the time.
  • Motivates team to work together in the most efficient manner.
  • Keeps track of lessons learned and shares those lessons with team members.
  • Mitigates team conflict and communication problems.
  • Inspires coworkers to attain goals and pursue excellence.
  • Identifies opportunities for improvement and makes constructive suggestions for change.
  • Issue resolution and retention skills.
  • Possesses general understanding in the areas of application programming, database and system design.
  • Understands Internet, Intranet, Extranet and client/server architectures.
  • 3 - 5 years of product management experience.
  • Ability to speak and write English fluently to provide excellent telecommunications.
  • Possess very strong computer skills, specifically with Excel, Word, PowerPoint, Project and Outlook software.
  • Excellent communications and customer service skills.
  • Determination to surpass performance goals.
  • Willingness to learn.
  • Ability to work individually and within a highly collaborative team environment.
  • Highly organized with ability to prioritize effectively.
  • Self starter and self motivated.
  • Experience within the real estate industry would be an asset.

• brokerWOLF Customer Support Specialist

  Cambridge, ON

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  Department: Support
  Reports to: Customer Support Manager
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of a brokerWOLF Customer Support Technician.

  Job Objective:

  As a member of the Software Customer Support team in our Cambridge, ON office, you will be responsible for responding to customer questions and resolving challenges on our custom software products. Positions are available for supporting our web products for the real estate industry. In the Customer Support role you will walk the customer through steps to resolve a variety of functionality and software issues. Training on our products will be provided.

  Primary Responsibilities:

  • Provide customer service to clients on our custom software via telephone and e-mail
  • Troubleshoot client challenges utilizing your product knowledge
  • Diagnose and resolve client program configuration issues
  • Responsible for accurate, efficient logging of all support calls in a tracking system and escalation of challenges where appropriate.

  Knowledge and Skill Requirements:

  • Ability to speak and write English fluently in order to provide excellent telephone support
  • Computer literate with experience on Microsoft applications, i.e. Outlook, Internet Explorer and Word
  • Quick problem identification and solving abilities as you assess issues and provide solutions
  • Self-starter who can work well in a team environment
  • Passion for customer service, aptitude to foster and develop customer loyalty
  • Excellent telephone and e-mail etiquette
  • Ability to provide good judgment in order to proactively and independently solve problems and make decisions
  • Strong attention to detail
  • Specific requirements for Web Support Positions:
  • Experience utilizing Internet applications
  • Basic understanding of HTML would be a definite asset

• globalWOLF Training Technician

  Langley, BC

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  Department: Training
  Reports to: Manager, Training
  Location: Langley, BC

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of globalWOLF Training Technician. This is an entry level position whose primary responsibilities will be to deliver on-line training to our clients. We require individuals with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

  Job Objective:

  You will be required to train end-users on our custom programs for the real estate industry, respond to customer questions and resolve challenges as well as coordinate implementations. Training on our products will be provided.

  Primary Responsibilities:

  • Provide web-based training and assistance to our end users
  • Responsible for accurate, efficient logging of all calls in a tracking system and escalation of challenges where appropriate

  Knowledge and Skill Requirements:

  • Specific requirements for Web Training Positions;
  • Experience utilizing internet applications
  • Basic understanding of HTML would be a definite asset
  • Ability to speak and write English fluently in order to provide excellent telecommunication
  • Previous training experience preferred
  • Computer literate with experience on Microsoft applications, ie. Outlook, Internet Explorer and Word
  • Quick problem identification and solving abilities as you assess issues and provide solutions
  • Self-starter who can work independently
  • Passion for customer service, aptitude to foster and develop customer loyalty
  • Excellent telephone and e-mail etiquette
  • Ability to provide good judgment in order to proactively and independently solve problems and make decisions
  • Strong attention to detail

• globalWOLF Customer Support Specialist

  Cambridge, ON

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  Department: Support
  Reports to: Customer Support Manager
  Location: Cambridge, Ontario and Langley, BC

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of a globalWOLF Customer Support Technician.

  Job Objective:

  As a member of the Software Customer Support team in our Langley, BC office, you will be responsible for responding to customer questions and resolving challenges on our custom software products. Positions are available for supporting our web products for the real estate industry. In the Customer Support role you will walk the customer through steps to resolve a variety of functionality and software issues. Training on our products will be provided.

  Primary Responsibilities:

  • Provide customer service to clients on our custom software via telephone and e-mail
  • Troubleshoot client challenges utilizing your product knowledge
  • Diagnose and resolve client program configuration issues
  • Responsible for accurate, efficient logging of all support calls in a tracking system and escalation of challenges where appropriate.

  Knowledge and Skill Requirements:

  • Ability to speak and write English fluently in order to provide excellent telephone support
  • Computer literate with experience on Microsoft applications, i.e. Outlook, Internet Explorer and Word
  • Quick problem identification and solving abilities as you assess issues and provide solutions
  • Self-starter who can work well in a team environment
  • Passion for customer service, aptitude to foster and develop customer loyalty
  • Excellent telephone and e-mail etiquette
  • Ability to provide good judgment in order to proactively and independently solve problems and make decisions
  • Strong attention to detail
  • Specific requirements for Web Support Positions:
    • Experience utilizing Internet applications
    • Basic understanding of HTML would be a definite asset

• Classic ASP Developer

  Cambridge, ON

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  Department: Programming
  Reports to: Manager, Programming
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented software developers to join our growing company in the role of Classic ASP Developer.

  Job Objective:

  The Classic ASP Developer is responsible for the development, testing and debug of web applications for our globalWOLF and WOLFconnect product lines through the entire software development life cycle.

  Primary Responsibilities:

  • Bug fixes, website enhancements and adding new features to our existing applications
  • Provide technical support for customer support and training staff
  • Other duties as assigned

  Knowledge and Skill Requirements:

  • 3+ years working with Classic ASP, VB, MS-SQL and web applications
  • Understanding of web solutions and software as a service
  • Ability to work in a team environment
  • Ability to work under pressure and meet deadlines
  • ASP.NET, C# and MS Visual Studio knowledge would be an asset
  • Experience working for in the real estate industry would be an asset

• Business Analyst

  Cambridge, ON

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  Department: Product Management
  Reports to: Director of Product Management
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Business Analyst. As a member of the Product Management team, the business analyst is responsible for gathering and documenting information on end user functions, procedures and information needs. Candidates must be analytical, flexible, resourceful, and a team player. Ideally, candidates will have a combination of software and real estate industry experience and be able to apply their knowledge and experience to the role.

  Primary Responsibilities:

  • Work closely with product manager, end customers, sales, implementation team, support, and other areas of the organization to thoroughly understand product requirements
  • Support the client through business process transformation: envision new processes, initiate change, process diagnosis, process redesign, reconstruction, and monitoring
  • Prepare detailed requirements specifications including use cases, workflows, business rules, and data requirements
  • Work closely with development, serving as a consultant to help manage change
  • Work closely with the quality assurance team to ensure comprehensive test coverage
  • Work with all areas of the organization to transfer the knowledge about the software and features
  • Advocate internally for the client to ensure issues are heard and properly addressed
  • Participate in internal process improvement efforts
  • Other duties as assigned.

  Knowledge and Skill Requirements:

  • Software AND/OR real estate industry experience
  • Experience in business process transformation (business process reengineering)
  • Experience gathering, analyzing and documenting detailed requirements specifications including use cases, workflows, business rules, and data requirements.
  • Post-secondary education
  • Self-starter who requires little supervision and who can survive within an ambiguous environment
  • A people-person with great interpersonal skills
  • Excellent written communication skills are key
  • Must be flexible, have innate curiosity, and a strong desire to learn
  • Meet project timelines
  • Provide clear documentation
  • Provide liaison with sales, implementation team, and development regarding client requirements
  • Must have own vehicle. Travel to client sites is required.

• WOLFtracks Training Technician

  Cambridge, ON

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  Department: Training
  Reports to: Manager, Training
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of WOLFtracks Training Technician. This is an entry level position whose primary responsibilities will be to deliver on-line training to our clients. We require individuals with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

  Primary Responsibilities:

  • Provide web-based training and assistance to our end users
  • Responsible for accurate, efficient logging of all calls in a tracking system and escalation of challenges where appropriate

  Knowledge and Skill Requirements:

  • Specific requirements for Web Training Positions;
    • Experience utilizing internet applications
    • Basic understanding of HTML would be a definite asset
  • Ability to speak and write English fluently in order to provide excellent telecommunication
  • Previous training experience preferred
  • Computer literate with experience on Microsoft applications, ie. Outlook, Internet Explorer and Word
  • Quick problem identification and solving abilities as you assess issues and provide solutions
  • Self-starter who can work independently
  • Passion for customer service, aptitude to foster and develop customer loyalty
  • Excellent telephone and e-mail etiquette
  • Ability to provide good judgment in order to proactively and independently solve problems and make decisions
  • Strong attention to detail

• Online Advertising Sales Representative - WOLFmedia

  Cambridge, ON

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  Job Type: Full-time
  Department: Media Services
  Reports to: Director, Marketing & Media
  Location: Cambridge, Ontario

  Lone Wolf and WOLFmedia:

  Lone Wolf Real Estate Technologies is searching for sales and digital media inspired individuals to join our growing company in the dynamic role of WOLFmedia Online Advertising Sales Representative.

  WOLFmedia is the in-house advertising and publishing network division at Lone Wolf, a leader in the real estate software industry. WOLFmedia strategically places advertisers throughout Lone Wolf's real estate brokerage clients' systems in order to effectively target the real estate community. Our North American network offers unique ad delivery channels for both national and local relevant campaigns. WOLFmedia works to ensure a unified relationship is built and maintained from the advertiser, to the real estate professional, to the home buyer and seller.

  Job Description:

  The Online Advertising Sales Representative, WOLFmedia, reporting directly to the Director of Marketing and Media, will be a motivated, self-starter working to drive online advertising sales. The representative will be connecting with current, past and potential advertisers to promote and sell value added products and services. The representative will be joining an established team and needs to bring a positive attitude and energetic approach to their day.

  This is a unique opportunity for an online advertising sales representative to be exposed to ad network operations, publishing group operations, web analytics and digital media product development along side key responsibilities.

  Primary Responsibilities:

  • Define potential advertisers interested in communicating through the company's network across North America
  • Responsible for contacting advertisers, warm and cold calls, introducing the company's brand to them and selling directly over the phone, via email follow-up and in some cases online demonstrations
  • Accountable for outbound calling, call and sale quotas
  • Ad client management, building creative specs, and experience with drip marketing channels

  Knowledge and Skill Requirements:

  • Knowledge of media sales
  • Excellent written skills
  • Experience in client interaction and management
  • Building strong customer relationships over the phone
  • Knowledge of local business directories
  • Knowledge of search engine marketing, SEO, PPC
  • Listening - demonstrates strong experience in listening to what the customer needs and wants
  • Influencing - ability to identify customer needs, recommend advertising solution and convince customer to purchase
  • Action oriented - solid background in demonstrating their enjoyment of working hard, and is full of energy for things they see as challenging
  • Drive for results - challenges self, motivates others, and is motivated by the sales performance environment
  • Customer focus - loves talking to people, is an advocate for the customer and company
  • Perseverance - can self manage their workload in good times and in times of change/transition
  • Cold calling experience an asset not mandatory
  • Experience understanding consumer engagement with creative an asset
  • Past advertising sales or retail experience
  • Internet expertise, specifically transactions online
  • Typing 45-50 wpm
  • PC literate (Windows, Excel, word processing, screen navigation)

• Report Developer

  Cambridge, ON

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  Department: Programming
  Reports to: Manager, Programming
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented software developers to join our growing company in the role of Report Developer.

  Job Description:

  The Report Developer will report to the Manager of Programming. They will be responsible for front-end to back-end development, testing, and on-going technical support of reports within web applications through the entire software development life cycle.

  Primary Responsibilities:

  • Analysis, design, development, maintenance, testing and support of web application reports
  • Develop T-SQL queries, stored procedures, views and functions
  • Develop high quality software with predictable and repeatable processes
  • Other duties as assigned

  Knowledge and Skill Requirements:

  • University degree or college diploma in computer science or related field
  • Minimum 2 years experience with SQL Server 2005/2008
  • Minimum 2 years experience with DevExpress Reporting (XtraReports) and/or Crystal Reports
  • Experience with C#, ASP.NET, and Visual Studio would be a definite asset
  • Experience with JavaScript, Microsoft Ajax, and jQuery would be an asset
  • Detailed by nature, high commitment and outstanding personal character
  • Effective communication skills and mathematical acumen
  • High values in teamwork, customer service and professionalism
  • Ability to work in fast-paced environment, manage multiple projects with competing deadlines
  • The proven ability to establish and meet milestones and deadlines
  • Experience working for a software company or the real estate industry would be an asset

• Project Coordinator (Listing Specialist)

  Cambridge, ON

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  Department: Finance Department
  Reports to: Director of Finance
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Project Coordinator (Listing Specialist). As a member of the Finance Department, the Project Coordinator is responsible for the management of all activities related to Real Estate Boards from the processing of contracts, compliance of public sites through to scheduling of integrations and support related activities. Also, the Project Coordinator is the primary contact for all real estate listing queries and act as a liaison between the Real Estate Board, Sales, Administration and Programming. Candidates must have a strong attention to detail, be able to multi-task and communicate effectively.

  Primary Responsibilities:

  • Manage all activities with the Real Estate Board to execute third party contracts on behalf of our clients.
  • Review all contracts and client web sites to ensure accuracy and compliance.
  • Responsible to ensure payment to the various Real Estate Boards are made in a timely fashion and that clients for those respective boards are invoiced accordingly.
  • Coordinate priority changes with the trainers and communicate with the Listing Programming Team.
  • Communicate with the Listing Programming team regarding the scheduling of new integration and data feed challenges.
  • Liaise with the Real Estate Boards for all matters relating to listing data feeds such as missing listings, credentials that stop working, field changes, etc.
  • Answer and filter support queries to enable the developers to focus on programming.
  • Adheres to all company policies, procedures and business ethics codes.
  • Other duties as assigned.

  Knowledge and Skill Requirements:

  • Project management and strong administration skills will be an asset.
  • Ability to multi task many activities.
  • Some technical knowledge would be an asset.
  • Must have strong communication skills being able to connect with MLS® Board staff as well as internal team members.
  • Knowledge of the Real Estate Industry (preferred).
  • Understanding of accounting, web solutions and software as a service will be an asset.

• Marketing Assistant

  Cambridge, ON

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  Department: Marketing
  Reports to: Director of Marketing
  Location: Cambridge, Ontario

  Job Objective:

  The Marketing Assistant will work closely with our trade show planner as well as support the various needs of the Lone Wolf Real Estate Marketing team. As the Marketing Assistant you will have busy days shifting your support between different stakeholders within the Marketing department. Tasks within the role will support how the marketing plan is projected internally and externally. This is a promising entry level position to gain exposure to the real workings of a corporate Marketing department. You will report to the Director of Marketing and will be part of the Marketing department's internal support team, whose reporting structure will shift over time to best meet the needs of the department.

  Primary Responsibilities:

  • Email communication list management
  • Email campaign deployment
  • General support to start marketing material tasks on a path of execution, gather details and complete design specs
  • Create marketing communications to internal staff of brand presence, changes, alerts, etc.
  • Execute company communications as needed via internal intranet
  • Assist in trade show, sales events and company events both pre and post execution
  • General assistance to the Marketing management team

  Knowledge and Skill Requirements:

  • College level degree/diploma in related field
  • Initiative, flexibility, interpersonal skills required
  • Understanding of real estate, web solutions and software as a service an asset
  • Ability to work within a team environment
  • Ability to work under pressure and meet deadlines
  • Attention to detail

• Digital Marketing Coordinator

  Cambridge, ON

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  Department: Marketing
  Reports to: Director of Marketing and Media
  Location: Cambridge, Ontario

  Job Objective:

  As the Digital Marketing Coordinator, you will be responsible for working with the various Lone Wolf Real Estate Marketing team members to translate the division's objectives to the corporate online properties. You will be the lead on creating the user experience and organic growth strategy for the blog, social media and various corporate websites, working closely with our in-house web designers. You will act as an influencer for online ad buys as required by the Lead Generation Manager and future Internal Support Manager to support the brand. You will be directly reporting to the Director of Marketing and Media, and as the new role is formed and solidified, you may then be re-assigned to report to the Internal Support Manager.

  Primary Responsibilities:

  • Execute blog channel. Encourage contributors to share content to the blog and protect the brand, create a consistent blog environment and user experience.
  • Execute the email newsletter(s) and inject suggestions to grow email lists, blog subscribers.
  • Responsible for the user experience and keyword search strategies on the corporate websites.
  • Execute the lead and client development strategies as need to be translated to corporate websites.
  • Execute daily social media activity, moderate and evolve the social media strategies and presence.
  • Manage a cohesive online presence between social media, blog and websites.
  • Report on online channel key metrics and performance trends.
  • Influence decisions on digital media ad buys.

  Knowledge and Skill Requirements:

  • Exposure to copy writing and proof reading.
  • Previous experience with business social media, search strategies and website planning.
  • University or College level degree/diploma in related field.
  • Initiative, flexibility, interpersonal, and analytical skills required.
  • Understanding of real estate, web solutions and software as a service an asset
  • Ability to work within a team environment
  • Ability to work under pressure and meet deadlines

• Accounting Clerk

  Cambridge, ON

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  Department: Finance Department
  Reports to: Director of Finance
  Location: Cambridge, ON

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Accounting Clerk. As a member of the Finance Department, the Accounting Clerk is responsible for working within a team environment to manage the day to day financial activities of the company. General accounting & reporting functions are a part of this position, in addition to responding to client inquiries. Candidates must have a strong attention to detail, be able to multi-task and communicate effectively.

  Primary Responsibilities:

  • Processing client terminations, monitoring and collection of over-due accounts, reconciling customer accounts
  • Preparing customer accounts for monthly billing, reversing NSF payments and following for payment collection
  • Communicating with client base to ensure billing accuracy, collections and clarity of invoices
  • Analyze internal reports to verify accuracy of client information and adherence to company policies
  • Generating time sensitive start of month and month end reports
  • Timely and accurate data entry
  • Other tasks as required

  Knowledge and Skill Requirements:

  • Business Administration-Accounting Diploma, Integrated Accounting Certificate, Business Studies Certificate or equivalent essential
  • Strong knowledge of Bookkeeping/Accounting functions is an asset
  • At least 1 - 2 years of accounts receivable or collections experience
  • Experience on Microsoft applications (i.e.: Word, Excel, Outlook & Internet Explorer)
  • Ability to work both independently and as a team
  • Excellent telephone and e-mail etiquette
  • Passion for customer service, aptitude to foster and develop customer loyalty
  • Strong attention to detail
  • Understanding of both Software Industry and Real Estate Industry an asset

• Application Help Desk Support Technician

  Langley, BC

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  Department: Information Technology
  Reports to: Director of IT
  Location: Langley, BC

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Application Help Desk Support Technician. As a member of the IT team, the Application Help Desk Support Technician is responsible for trouble-shooting and resolving customer issues. Candidates must be resourceful, and be a team player.

  Job Objective:

  Provide Technical Service Desk Support to end users and customers. Troubleshoot and resolve hardware and software issues.

  Primary Responsibilities:

  • Respond to requests for technical via phone, and electronically.
  • Assist with domain registrations, DNS configurations, etc.
  • Diagnose and resolve technical hardware and software issues.
  • Monitor service ticket activity to ensure that service levels agreements are met.
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Log all help desk interactions.
  • Document new procedures for troubleshooting to ensure efficiency and consistency within the department when handling repeat problems.
  • Cross train and provide technical support to others acting as backups.
  • Work with the systems group in diagnosing and resolving technical problems related to all hardware, phone, networking and all other infrastructure support.
  • Capacity to apply advance technical PC hardware skills and knowledge of various operating systems and software.

• Software Quality Assurance (SQA) Team Leader

  Cambridge, ON

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  Department: Operations
  Reports to: VP Operations
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the Cambridge area. We have an immediate need for an expert SQA Team Leader. This SQA Team Leader position will grow to include the execution of end-to-end software quality assurance processes including planning, test case and scenario development, functional testing, usability testing, accessibility testing, reliability, stress testing, environment preparation, security testing, deployment testing, user acceptance testing, automated testing establishment, regression testing and performance/stress testing of Lone Wolf’s Software Applications. The role also includes leading a small team of SQA specialists.

  Primary Responsibilities:

  • Implement automated test processes including regression (Silk Test), volume and speed (JMeter) testing.
  • Lead a small team of SQA specialists.
  • Support and execute all testing activities (test cases, test scripts, timelines, defect tracking, deployment, and issue and risk assessments).
  • Statistical analysis of defects found and in addition, ratings of defects.
  • Conduct and analyze software quality tests starting early in the project life cycle up until the product is released and delivered including additional testing during application modification.
  • Responsible for change management including release of the software to the end user.
  • Responsible for OPE (Opportunity for Product Enhancement) documentation.
  • Designs and specifies test methods for software inspection, verification and validation.
  • Other duties as assigned.

  Knowledge and Skill Requirements:

  • Must be competent to work independently.
  • Computer programming as well as accounting/real estate background will be an asset.
  • Knowledge of ASP.NET, .NET and MS SQL software programming will be an asset.
  • Knowledge of regression testing and statistical analysis is required.
  • Bachelor’s degree in Computer Science, Management Information Systems or equivalent.
  • 3 - 5 years of relevant experience.
  • Strong communication and written skills and the ability to work and interface effectively with team members.
  • Project management skills will be an asset.

• Outside Sales Representative

  Denver, CO

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  Department: Sales
  Reports to: brokerWOLF National Sales Manager
  Location: Denver, Colorado

  Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

  Job Objective:

  As an Outside Sales Representative you will be responsible for responding to key sales contacts in the real estate industry and generating new leads through web research, phone networking and trade show contacts. You would also perform consultative online presentations, provide support to the outside sales team and contribution towards objectives in this growing, fast-paced hi-tech organization.

  Primary Responsibilities:

  • Respond to incoming sales related information requests
  • Perform in-depth online presentations
  • Compose proposals and respond to RFI's
  • Account management
  • Record accurate customer data and manage pipeline in custom CRM software
  • Report monthly sales activity
  • Provide feedback on product performance & key challenges
  • Work with the Marketing department on targeted campaigns
  • Attend applicable local, regional and/or national trade shows and events
  • Attend and contribute to monthly sales meetings

  Knowledge and Skill Requirements:

  • Basic accounting knowledge required
  • Strong closing skills
  • Issue resolution and retention skills
  • Ability to build strong client relationships
  • Ability to work in a home office environment
  • A marketing degree or formal sales training is preferred
  • 3 years of sales experience, recent graduates are welcome to apply
  • Interest in the technology industry
  • Ability to speak and write English fluently to provide excellent telecommunications
  • Possess very strong computer skills, specifically with Excel, Word, PowerPoint and Outlook software.
  • Excellent communications and customer service skills
  • Determination to surpass performance goals
  • Willingness to learn
  • Ability to work individually and within a highly collaborative team environment
  • Self-starter and self-motivated
  • Experience within the real estate industry would be an asset

• Web Designer

  Cambridge, ON

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  Department: Design
  Reports to: Design Manager
  Location: Cambridge, Ontario

  Job Objective:

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Web Designer. Applicants should have a strong background in Web Design, and be familiar with current design and coding techniques. You must be proficient in the Adobe Creative Suite, XHTML and CSS, Advanced HTML programming (ability to generate code and debug), Dynamic website design, JavaScript and ActionScript programming would be an asset. Please be prepared to provide two websites/pages (live URLs please), and other portfolio items that reflect your best work.

  Primary Responsibilities:

  • Working in a team environment on web and user interface design
  • Design user interfaces for our client's websites
  • Working directly with clients on website design projects
  • Working with the technical team to design and implement creative design projects
  • Stay up-to-date on new design techniques
  • Maintaining and updating of client websites
  • Other duties as assigned

  Knowledge and Skill Requirements:

  • Experienced knowledge of interactive design
  • Ability to work in a collaborative team environment
  • Ability to handle working on simultaneous projects
  • Strong communication and documentation skills for dealing directly with clients
  • Designing for database driven websites
  • Must be proficient with the Adobe Creative Suite
  • Thorough knowledge of HTML and CSS
  • Graphic design for the web
  • Ability to follow direction and technical requirements, and produce creative solutions
  • Ability to conceptualize, present and execute ideas within a tight schedule

• Marketing Manager

  Cambridge, ON

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  Reports to: Director of Marketing
  Location: Cambridge, Ontario

  Lone Wolf and WOLFmedia:

  Job Description:

  As the Lead & Client Development Marketing Manager you will be responsible for developing the LWRET brand within both the existing clients as well as the potential clients. Careful development of the strategy and plans will be required to generate the leads the sales team needs to open doors and sell our unique product offerings; brokerWOLF, globalWOLF, WOLFconnect, WOLFtracks, WOLFwatch & WOLFmedia.

  Primary Responsibilities:

  • Annual Plan - develop, present and actively manage an annual sales plan
  • Budget Management - develop, present, review and control financial requirements
  • Execution of Plan - Responsible for all Marketing executions as outlined in plan
  • Innovative Initiatives - Continually develop insightful and innovative projects linked to objectives
  • Brand Understanding - work to understand the various impacts on the brand image of LWRET
  • Other duties as assigned

  Knowledge and Skill Requirements:

  • A minimum of 4 years in marketing with a leading firm
  • University or College level degree/diploma in related field
  • Initiative, flexibility, interpersonal, and analytical skills required
  • Understanding of real estate, web solutions and software as a service an asset
  • Ability to work within a team environment
  • Ability to work under pressure and meet deadlines

• Integration Specialist

  Cambridge, ON

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  Department: Operations
  Reports to: Product Manager
  Location: Cambridge, Ontario

  Job Objective:

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Integration Specialist. The immediate responsibility will be to coordinate and setup integrations of Lone Wolf's software applications and 3rd party vendors. We require an individual with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

  As a member of the Operations team, you would work with the Product Manager for the coordination of integration projects. You would be responsible for development meetings, integration planning and implementation. As a specialist, your role would also include communicating with integration partners, updating the development team and reporting changes to the Product Manager. You would be the interface between Support, Development and Integration partners.

  Primary Responsibilities:

  • Implementation of integration clients
  • Single point of contact for internal and external integration support
  • Analyze and diagnose software changes that affect integration clients
  • Meetings with integration partners to discuss challenges
  • Escalation point for support, in relation to integration challenges
  • Working with Product Managers to compile integration information/schema's to relay to development, in the pre-integration phase
  • Testing Lone Wolf XML Schema with potential integration partners
  • Other duties as assigned

  Knowledge and Skill Requirements:

  • Must be competent to work independently
  • Ability to build strong relationships with partners
  • Ability to speak and write English fluently
  • Ability to work in a team environment
  • Willingness to learn
  • Self-starter and self-motivated
  • Issue resolution for technical changes between 3rd party integrations
  • Strong attention to detail
  • Strong communication and written skills and the ability to work and interface effectively with team members
  • Project management skills are an asset
  • Knowledge of XML would be an asset

• Marketing and Communications Coordinator

  Cambridge, ON

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  Department: Marketing
  Reports to: Marketing Director
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

  Job Objective:

  This role will be responsible for the coordination and execution of marketing and communications campaigns and initiatives. Brand consistency is recognized and this position will be working within our corporate Marketing team to assist with the development of substantial marketing campaigns across the organization as well as evolving our brand image externally. This position will also be responsible for maintaining a proactive relationship with the media, industry partners and the leaders in the community to create brand awareness for Lone Wolf and its suite of products.

  Primary Responsibilities:

  • Create, edit, and disseminating of all press releases/newsletters/company communications
  • Email marketing
  • Product promotion and roll-out materials
  • Advertising management
  • Company website content management
  • Internal company extranet management
  • Purchasing of marketing materials
  • Company branding and standardization
  • Internal events management
  • Product promotion

  Knowledge and Skill Requirements:

  • Exceptional oral and written skills
  • Understanding of development and production of marketing materials
  • A degree/diploma in Marketing or Communications preferred
  • Ability to speak and write English fluently
  • Possess strong computer skills, specifically with MS Office
  • HTML knowledge an asset
  • Willingness to learn
  • Ability to multitask
  • Ability to work individually and within a highly collaborative team environment
  • Highly organized with ability to prioritize effectively
  • Self-starter and self-motivated
  • Interest in the technology industry
  • Experience within the real estate industry would be an asset

• Inside Sales Representative

  Cambridge, ON

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  Department: Sales
  Reports to: RMS Senior Sales Manager
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

  Job Objective:

  As an Inside Sales Representative you will be responsible for responding to key sales contacts in the real estate industry and generating new leads through web research and over the phone networking. You would also perform consultative online presentations, provide support to the outside sales team and contribution towards objectives in this growing, fast-paced hi-tech organization.

  Primary Responsibilities:

  • Coordinate all activities with the MLS Board to execute third party contracts on behalf of our clients.
  • Perform in-depth online presentations
  • Compose proposals and respond to RFI's
  • Account management
  • Record accurate customer data and manage pipeline in custom CRM software
  • Report weekly sales activity
  • Provide feedback on product performance & key challenges
  • Work with the marketing department on targeted campaigns
  • Potential to attend local trade shows and events

  Knowledge and Skill Requirements:

  • Strong closing skills
  • Issue resolution and retention skills
  • Ability to build strong client relationships
  • Marketing degree or formal sales training is preferred
  • 3 years of sales experience, recent graduates are welcomed to apply
  • Interest in the technology industry
  • Ability to speak and write English fluently to provide excellent telecommunications
  • Possess very strong computer skills, specifically with Excel, Word, PowerPoint and Outlook software
  • Excellent communications and customer service skills
  • Determination to surpass performance goals
  • Willingness to learn
  • Ability to work individually and within a highly collaborative team environment
  • Highly organized with ability to prioritize effectively
  • Self-starter and self-motivated
  • Basic accounting knowledge required
  • Experience within the real estate industry would be an asset

• Sales Leads and Analytics Coordinator

  Cambridge, ON

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  Department: Sales
  Reports to: RMS Senior Sales Manager
  Location: Cambridge, Ontario

  Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

  Job Objective:

  This individual will be responsible for managing the universal sales lead distribution through the internal CRM program, generate and manage sales reports, market research and competitive analysis gathering, maintain and update client and prospect records, assist the sales team in maximizing selling time as well as coordinate and manage various sales duties for the fast-paced sales environment at Lone Wolf Real Estate Technologies.

  Primary Responsibilities:

  To perform this job successfully, the Sales Leads and Analytics Coordinator (SLAC) will be expected to perform these duties:

  • Handle all leads that come into the company and respond to the prospect in the same way that they contacted Lone Wolf
  • Be able to present the 'elevator speech' to the prospects about all Lone Wolf products
  • Will be responsible for scrubbing all leads and putting them in the correct leads bucket by asking pre-qualifying questions to the prospect
  • Will be responsible for assuring that all contact information is correctly input into WOLFlink
  • Will be responsible for managing and deploying the various drip marketing campaigns that the Marketing department has created for the universal lead definition
  • Responsible for keeping the drip marketing data base updated and placing the prospects in the correct leads bucket
  • Once a demo has been completed, the SLAC will also be responsible in sending a very simple Thank You and survey from the appropriate sales manager

  Generate/Manage Sales Reports and Sales Administration:

  • Each sales rep will be required to send the SLAC their weekly sales report card and the SLAC will be responsible for making sure that all reports are submitted in a timely manner
  • Each sales department will have a roll-up report for their sales rep's weekly report card showing the number of demos, # of leads sent to each rep, contracts, etc.
  • On a monthly basis the SLAC will be responsible in providing the analytics for all sales activity to each sales manager
  • Will keep a sales profile for each sales rep and update it monthly. This report will include #demos, #of contracts, #of open tickets, etc.
  • Will design and keep updated the top revenue accounts for each division
  • Will be the keeper of all sales presentations and will work with Marketing to keep them updated and current
  • Will be responsible for providing sales/product entries for the 'Paws'
  • Will maintain and update a monthly sales calendar to keep track of sales team travel and vacations
  • Will supply support to the sales management team in completing RFP's
  • Will work with marketing on ensuring that there is a monthly drip campaign promotion to prospects (leads and non-leads) and current client base educating them on the Lone Wolf products and additional features

  Market Research and Competitive Analysis:

  • Will be responsible for maintaining and keeping current a list of all competitors in the real estate technology sector that have competing products
  • Will work with the product manager/trainers/sales in identifying our competitor's product features that we should monitor
  • Will develop a spreadsheet to show the feature sets of Lone Wolf and those of their competitors and will use the 'Guidelines for Competitive Analysis' that was developed by sales
  • Will update the above spreadsheet on a quarterly basis and new competitors should be added when they have been recognized as a true competitor

  Knowledge and Skill Requirements:

  • Strong customer interaction skills - both verbal and written
  • Inside sales experience (not required but would be beneficial)
  • Experience with CRM programs
  • Knowledge of MS Office
  • Ability to handle multiple tasks simultaneously
  • Ability to prioritize tasks
  • Strong organizational skills
  • Ability to take directions from each sales manager as well as the corporate executive team

• Sales Manager

  Cambridge, ON

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  Department: Sales
  Reports to: V.P. Operations
  Location: Cambridge, Ontario

  Job Objective:

  The Sales Manager is responsible for the development and execution of all sales activities in North America including the combined performance of the team and ensuring individual attainment of all targets. Staffs and directs a sales team and provides leadership towards the maximization of opportunities and growth in line with company vision and values. Establishes plans and strategies to expand the customer base and keeps abreast of competition.

  Primary Responsibilities:

  • Direct and coordinate company sales functions
  • Responsible for the performance and development of the Sales Team Members
  • Analyze and evaluate the effectiveness of sales, methods, costs and results
  • Directly manage major and critical developing client accounts
  • Liase with the Marketing Director on the preparation, issuance and delivery of sales materials, exhibits and promotion programs
  • Research and develop strategies and plans which identify marketing opportunities, direct marketing and new product development
  • Represent Lone Wolf at trade exhibitions, events and demonstrations
  • Understand competitive pressures and products and develop strategies to mitigate any degradation in market share
  • Manage sales and marketing budgets ensuring cost containment and performance within budgetary guidelines
  • Conduct annual performance reviews and continuous coaching feedback
  • Adheres to all company policies, procedures and business ethics codes and ensures they are communicated and implemented within the team
  • Other duties as assigned

  Knowledge and Skill Requirements:

  • Experience in strategic planning and execution
  • Knowledge of structuring sales quota goals and revenue expectations
  • Sets examples for team in areas of personal character, commitment, organizational and selling skills and work habits
  • Strengths in evaluating action and execution
  • Ability to motivate teams to exceed targets and meet deadlines
  • A minimum of 10 years in a sales and/or marketing management role
  • Strong understanding of customer and market dynamics and requirements
  • Willingness to travel as required and to work a flexible schedule dependent upon business needs
  • Intimate knowledge of the Real Estate Industry (preferred)
  • Understanding of accounting, web solutions and software as a service

• Project Manager

  Cambridge, ON

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  Department: Project Management
  Reports to: President
  Location: Cambridge, Ontario

  Job Objective:

  As a Project Manager you will be responsible to manage key projects for large accounts. Inclusive in this very important role is the planning, coordinating many functional areas and the execution of these projects. All this and more at Lone Wolf, a growing, fast paced hi-tech organization.

  Primary Responsibilities:

  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Identifies resources needed and canvasses to be part of project team.
  • Manages day-to-day operational aspects of the project and scope.
  • Reviews deliverables prepared by team before passing to client.
  • Effectively applies our methodology and enforces project standards.
  • Prepares for engagement reviews and quality assurance procedures.
  • Minimizes our exposure and risk on project.
  • Ensures project documents are complete, current, and stored appropriately.
  • Tracks and reports team hours on a monthly basis.
  • Respond to incoming sales related information requests.
  • Compose proposals and respond to RFI's.
  • Account management.
  • Provide feedback on product performance & key challenges.
  • Work with the marketing department on targeted campaigns.
  • Assures project legal documents are completed and signed.
  • Identifies business development and "add-on" sales opportunities as they relate to a specific project.
  • Facilitates team and client meetings effectively.
  • Holds regular status meetings with project team.
  • Effectively communicates relevant project information to superiors.
  • Delivers engaging, informative, well-organized presentations.
  • Resolves and/or escalates issues in a timely fashion.
  • Manages day-to-day client interaction.
  • Sets and manages client expectations.
  • Develops lasting relationships with client personnel that foster client ties.
  • Builds a knowledge base of each client's business, organization and objectives.

  Knowledge and Skill Requirements:

  • Consistently acknowledges and appreciates each team member's contributions.
  • Must be able to travel 30 – 50% of the time.
  • Motivates team to work together in the most efficient manner.
  • Keeps track of lessons learned and shares those lessons with team members.
  • Mitigates team conflict and communication problems.
  • Inspires coworkers to attain goals and pursue excellence.
  • Identifies opportunities for improvement and makes constructive suggestions for change.
  • Issue resolution and retention skills.
  • The ability to build strong client relationships.
  • Possesses general understanding in the areas of application programming, database and system design.
  • Understands Internet, Intranet, Extranet and client/server architectures.
  • 3 - 5 years of project management experience.
  • Ability to speak and write English fluently to provide excellent telecommunications.
  • Possess very strong computer skills, specifically with Excel, Word, PowerPoint, Project and Outlook software.
  • Excellent communications and customer service skills.
  • Determination to surpass performance goals.
  • Willingness to learn.
  • Ability to work individually and within a highly collaborative team environment.
  • Highly organized with ability to prioritize effectively.
  • Self starter and self motivated.
  • Experience within the real estate industry would be an asset.

• QA Technician

  Cambridge, ON

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  Department: Operations
  Reports to: QA Manager
  Location: Cambridge, Ontario

  Job Objective:

  Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of QA Technician. The immediate responsibility of the QA Technician will be to conduct extensive manual testing of Lone Wolf’s Software Applications. We require individuals with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

  This QA Technician position will grow to include the execution of end to end software quality assurance processes including planning, test case and scenario development, functional testing, usability testing, accessibility testing, reliability, environment preparation, security testing, deployment testing, user acceptance testing, automated testing establishment, regression testing and performance /stress testing of Lone Wolf’s Software Applications.

  Primary Responsibilities:

  • Support and execute all testing activities (test cases, test scripts, timelines, defect tracking, deployment, and issue and risk assessments).
  • Statistical analysis of defects found and in addition, ratings of defects.
  • Conduct and analyze software quality tests starting early in the project life cycle up until the product is released and delivered including additional testing during application modification.
  • Responsible for change management including release of the software to the end user.
  • Responsible for OPE (opportunity for product enhancement) documentation.
  • Designs and specifies test methods for software inspection, verification and validation.
  • Other duties as assigned.

  Knowledge and Skill Requirements:

  • Must be competent to work independently.
  • Computer programming as well as accounting/real estate background will be an asset.
  • Knowledge of ASP.NET, .NET and MS SQL software programming will be an asset.
  • Knowledge of regression testing and statistical analysis is required.
  • Bachelor’s degree in Computer Science, Management Information Systems or equivalent.
  • 3 - 5 years of relevant experience.
  • Strong communication and written skills and the ability to work and interface effectively with team members.
  • Project management skills will be an asset.

Accessible Customer Service Plan