Accounting Manager

Title: Accounting Manager
Department: Finance Department
Reports to: Director of Finance
Location: Cambridge, ON

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Accounting Manager. As a member of the Finance Department, the Accounting Manager oversees the day to day functions of the department and manages the accounting staff. General accounting & reporting functions are a part of this position, in addition to responding to client inquiries. Candidates must have a strong attention to detail, be able to multi-task and communicate effectively.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Primary Responsibilities:

• Supervisory responsibilities - manage, prioritize and guide daily activities of accounting staff.
• Monthly billing cycle responsibilities - process monthly billing from invoice generation to payment collections with accounting staff support.
• Reconciliation responsibilities - audit all billing and collection status' to ensure revenue is billed and collected appropriately.
• Vendor management - manage, review and initiate payment of all vendor contracts and accounts payables.
• Monitor and manage cash collections for all disputes and returns.
• Weekly publication (internally) of new sales within the organization.
• Champion internal policies within accounting department and ensure policies maintain/improve efficiencies across all departments within the organization.
• Other tasks as required.

Knowledge and Skill Requirements:

• Minimum 3 - 5 years in accounting management position.
• CA, CMA, CGA designation or near completion.
• Experience with sophisticated accounting systems.
• Understanding of both Software Industry and Real Estate Industry an asset.
• Quick problem identification and solving abilities as you assess issues and provide solutions.
• Self starter who can work independently.
• Passion for customer service, aptitude to foster and develop customer loyalty.
• Excellent telephone and e-mail etiquette.
• Ability to provide good judgment in order to proactively and independently solve problems and make decisions.
• Strong attention to detail.

Come join our growing team! Please email your resume and cover letter to careers@lwolf.com with Accounting Manager in the subject line. Want to learn more about Lone Wolf Real Estate Technologies? Check us out at www.lwolf.com.

Accounting Customer Support Specialist

Title: Accounting Customer Support Specialist
Department: Support
Reports to: Customer Support Manager
Location: Langley, British Columbia

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Accounting Customer Support Specialist.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Job Objective:

As a member of the Customer Support team in Langley, you will be responsible for responding to customer questions and resolving challenges. Positions are available for supporting our accounting software for the real estate industry. In the Accounting Customer Support Specialist role you will walk the customer through steps to resolve a variety of functionality and software issues. Training on our products will be provided.

Primary Responsibilities:

• Provide technical support to clients via telephone and e-mail
• Troubleshoot software user issues utilizing your product knowledge and technical skills
• Diagnose and resolve client program configuration issues
• Responsible for accurate, efficient logging of all support calls in a tracking system and escalation of challenges where appropriate
• Maintaining complete ownership of the challenge from start to finish, following up on escalations and providing client updates

Knowledge and Skill Requirements:

• Ability to speak and write English fluently in order to provide excellent telecommunication support
• Computer literate with experience on Microsoft applications, i.e. Outlook, Internet Explorer and Word
• Quick problem identification and solving abilities as you assess issues and provide solutions
• Ability to multi-task and work in a fast paced environment
• Self starter who can work well in a team environment
• Passion for customer service, aptitude to foster and develop customer loyalty
• Excellent telephone and e-mail etiquette
• Ability to provide good judgment in order to proactively and independently solve problems and make decisions
• Strong attention to detail
• Specific requirements for Accounting Support Positions;
  • Basic accounting knowledge required
  • Experience with Real Estate Accounting would be an asset

Come join our growing team! Please email your resume and cover letter to careers@lwolf.com with Accounting Customer Support Specialist in the subject line. Want to learn more about Lone Wolf Real Estate Technologies? Check us out at www.lwolf.com.

Classic ASP Developer

Title: Classic ASP Developer
Department: Programming
Reports to: Manager, Programming
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is searching for talented software developers to join our growing company in the role of ASP.NET Developer.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Job Objective:

The Classic ASP Developer is responsible for the development, testing and debug of web applications for our globalWOLF and WOLFconnect product lines through the entire software development life cycle.

Primary Responsibilities:

• Bug fixes, website enhancements and adding new features to our existing applications
• Provide technical support for customer support and training staff
• Other duties as assigned

Knowledge and Skill Requirements:

• 3+ years working with Classic ASP, VB, MS-SQL and web applications
• Understanding of web solutions and software as a service
• Ability to work in a team environment
• Ability to work under pressure and meet deadlines
• ASP.NET, C# and MS Visual Studio knowledge would be an asset
• Experience working in the real estate industry would be an asset

Come join our growing team! Please email your resume and cover letter to careers@lwolf.com with Classic ASP Developer in the subject line. Want to learn more about Lone Wolf Real Estate Technologies? Check us out at www.lwolf.com.

Business Analyst

Job Title: Business Analyst
Department: Product Management
Reports to: Director of Product Management
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Business Analyst. As a member of the Product Management team, the business analyst is responsible for gathering and documenting information on end user functions, procedures and information needs. Candidates must be analytical, flexible, resourceful, and a team player. Ideally, candidates will have a combination of software and real estate industry experience and be able to apply their knowledge and experience to the role.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Primary Responsibilities:

• Work closely with product manager, end customers, sales, implementation team, support, and other areas of the organization to thoroughly understand product requirements
• Support the client through business process transformation: envision new processes, initiate change, process diagnosis, process redesign, reconstruction, and monitoring
• Prepare detailed requirements specifications including use cases, workflows, business rules, and data requirements
• Work closely with development, serving as a consultant to help manage change
• Work closely with the quality assurance team to ensure comprehensive test coverage
• Work with all areas of the organization to transfer the knowledge about the software and features
• Advocate internally for the client to ensure issues are heard and properly addressed
• Participate in internal process improvement efforts
• Other duties as assigned.

Knowledge and Skill Requirements:

• Software AND/OR real estate industry experience
• Experience in business process transformation (business process reengineering)
• Experience gathering, analyzing and documenting detailed requirements specifications including use cases, workflows, business rules, and data requirements.
• Post-secondary education
• Self-starter who requires little supervision and who can survive within an ambiguous environment
• A people-person with great interpersonal skills
• Excellent written communication skills are key
• Must be flexible, have innate curiosity, and a strong desire to learn
• Meet project timelines
• Provide clear documentation
• Provide liaison with sales, implementation team, and development regarding client requirements
• Must have own vehicle. Travel to client sites is required.

Join our growing team! Please email your resume and cover letter to careers@lwolf.com with Business Analyst in the subject line.

ASP.NET Developer

Job Type: Full-time
Department: Programming
Reports to: Manager, Programming
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is searching for talented software developers to join our growing company in the role of ASP.NET Developer.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in todayís market.

Job Description:

The ASP.NET Developer will report to the Manager of Programming. They will be responsible for front-end to back-end development, testing and on-going technical support of web applications through the entire software development life cycle.

Primary Responsibilities:

• Analysis, design, development, maintenance, testing and support of web applications
• Develop T-SQL queries, stored procedures, views and functions
• Other duties as assigned

Knowledge and Skill Requirements:

• University degree or college diploma in computer science or related field
• Minimum 2 years experience with C# and ASP.Net (Classic ASP experience would be an asset)
• Minimum 1 year experience with JavaScript and Microsoft Ajax (jQuery experience would be an asset)
• Minimum 2 years experience with SQL Server 2005/2008
• Detailed by nature, high commitment and outstanding personal character
• High values in teamwork, customer service and professionalism
• Ability to work in fast-paced environment, manage multiple projects with competing deadlines
• Experience working for a software company or the real estate industry would be an asset

globalWOLF Training Representative

Title: Training Representative
Department: Training
Reports to: Manager, Training
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of globalWOLF Training Representative. This is an entry level position whose primary responsibilities will be to deliver on-line training to our clients. We require individuals with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Job Objective:

You will be required to train end-users on our custom programs for the real estate industry, respond to customer questions and resolve challenges as well as coordinate implementations. Training on our products will be provided.

Primary Responsibilities:

• Provide web-based training and assistance to our end users
• Responsible for accurate, efficient logging of all calls in a tracking system and escalation of challenges where appropriate

Knowledge and Skill Requirements:

• Specific requirements for Web Training Positions;
  • Experience utilizing internet applications
  • Basic understanding of HTML would be a definite asset
• Ability to speak and write English fluently in order to provide excellent telecommunication
• Previous training experience preferred
• Computer literate with experience on Microsoft applications, ie. Outlook, Internet Explorer and Word
• Quick problem identification and solving abilities as you assess issues and provide solutions
• Self starter who can work independently
• Passion for customer service, aptitude to foster and develop customer loyalty
• Excellent telephone and e-mail etiquette
• Ability to provide good judgment in order to proactively and independently sove problems and make decisions
• Strong attention to detail

Come join our growing team! Please email your resume and cover letter to careers@lwolf.com with globalWOLF Training Representative in the subject line. Want to learn more about Lone Wolf Real Estate Technologies? Check us out at www.lwolf.com.

Report Developer

Department: Programming
Reports to: Manager, Programming
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is searching for talented software developers to join our growing company in the role of Report Developer.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Job Description:

The Report Developer will report to the Manager of Programming. They will be responsible for front-end to back-end development, testing, and on-going technical support of reports within web applications through the entire software development life cycle.

Primary Responsibilities:

• Analysis, design, development, maintenance, testing and support of web application reports
• Develop T-SQL queries, stored procedures, views and functions
• Develop high quality software with predictable and repeatable processes
• Other duties as assigned

Knowledge and Skill Requirements:

• University degree or college diploma in computer science or related field
• Minimum 2 years experience with SQL Server 2005/2008
• Minimum 2 years experience with DevExpress Reporting (XtraReports) and/or Crystal Reports
• Experience with C#, ASP.NET, and Visual Studio would be a definite asset
• Experience with JavaScript, Microsoft Ajax, and jQuery would be an asset
• Detailed by nature, high commitment and outstanding personal character
• Effective communication skills and mathematical acumen
• High values in teamwork, customer service and professionalism
• Ability to work in fast-paced environment, manage multiple projects with competing deadlines
• The proven ability to establish and meet milestones and deadlines
• Experience working for a software company or the real estate industry would be an asset

Accounting Support Specialist

Department: Support
Reports to: Customer Support Manager
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Customer Service Support Specialist.

Founded in 1989, we'í've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in todayís market.

Job Objective:

As a member of the Customer Support team in Cambridge, you will be responsible for responding to customer questions and resolving challenges. Positions are available for supporting our accounting or web products for the real estate industry. In the Customer Support role you will walk the customer through steps to resolve a variety of functionality and software issues. Training on our products will be provided.

Primary Responsibilities:

• Provide technical support to clients via telephone and e-mail
• Troubleshoot software user issues utilizing your product knowledge and technical skills
• Diagnose and resolve client program configuration issues
• Responsible for accurate, efficient logging of all support calls in a tracking system and escalation of challenges where appropriate.
• Maintaining complete ownership of the challenge from start to finish, following up on escalations and providing client updates

Knowledge and Skill Requirements:

• Ability to speak and write English fluently in order to provide excellent telecommunication support
• Computer literate with experience on Microsoft applications, i.e. Outlook, Internet Explorer and Word
• Quick problem identification and solving abilities as you assess issues and provide solutions
• Ability to multitask and work in a fast-paced environment
• Self-starter who can work well in a team environment
• Passion for customer service, aptitude to foster and develop customer loyalty
• Excellent telephone and e-mail etiquette
• Ability to provide good judgment in order to proactively and independently solve problems and make decisions
• Strong attention to detail
• Specific requirements for Web Support Positions:
  • Experience utilizing Internet applications
  • Basic understanding of HTML would be a definite asset
• Specific requirements for Accounting Support Positions:
  • Basic accounting knowledge required
  • Experience with Real Estate Accounting would be an asset.

Application Help Desk Support Technician

Job Title: Application Help Desk Support Technician
Department: Information Technology
Reports to: Director of IT
Location: Langley, BC

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Application Help Desk Support Technician. As a member of the IT team, the Application Help Desk Support Technician is responsible for trouble-shooting and resolving customer issues. Candidates must be resourceful, and be a team player.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Job Objective:

Provide Technical Service Desk Support to end users and customers. Troubleshoot and resolve hardware and software issues.

Primary Responsibilities:

• Respond to requests for technical via phone, and electronically.
• Assist with domain registrations, DNS configurations, etc.
• Diagnose and resolve technical hardware and software issues.
• Monitor service ticket activity to ensure that service levels agreements are met.
• Identify and escalate situations requiring urgent attention
• Track and route problems and requests and document resolutions
• Log all help desk interactions.
• Document new procedures for troubleshooting to ensure efficiency and consistency within the department when handling repeat problems.
• Cross train and provide technical support to others acting as backups.
• Work with the systems group in diagnosing and resolving technical problems related to all hardware, phone, networking and all other infrastructure support.
• Capacity to apply advance technical PC hardware skills and knowledge of various operating systems and software.

Online Advertising Sales Representative – WOLFmedia

Job Title: Online Advertising Sales Representative, WOLFmedia
Job Type: Full-time
Department: Media Services
Reports to: Director, Media Services
Location: Cambridge, Ontario

Lone Wolf and WOLFmedia:

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the dynamic new role of WOLFmedia Online Advertising Sales Representative.

WOLFmedia is the in-house advertising and publishing network division at Lone Wolf, a leader in the real estate software industry. WOLFmedia strategically places advertisers throughout Lone Wolf's real estate brokerage clients' systems in order to effectively target the real estate community. Our North American network offers unique ad delivery channels for both national and local relevant campaigns. WOLFmedia works to ensure a unified relationship is built and maintained from the advertiser, to the real estate professional, to the home buyer and seller.

Founded in 1989, Lone Wolf is the Complete Enterprise Solution to real estate companies. Currently, over 9,000 offices are utilizing our integrated product offerings such as; back-office accounting, front office management, intranets, websites, mobile, and more.

Job Description:

The Online Advertising Sales Representative, WOLFmedia, reporting directly to the Director of Marketing and Media, will be a motivated, self-starter working to drive online advertising sales. The representative will be connecting with current, past and potential advertisers to promote and sell value added products and services.

This is a unique opportunity for an online advertising sales representative to be exposed to ad network operations, publishing group operations, web analytics and digital media product development along side key responsibilities.

Primary Responsibilities:

• Define potential advertisers interested in communicating through the company's network across North America
• Responsible for contacting advertisers, warm and cold calls, introducing the company's brand to them and selling directly over the phone, via email follow-up and in some cases online demonstrations
• Accountable for outbound calling, call and sale quotas
• Ad client management, building creative specs, and experience with drip marketing channels

Knowledge and Skill Requirements:

• Knowledge of media sales
• Excellent written skills
• Experience in client interaction and management
• Building strong customer relationships over the phone
• Knowledge of local business directories
• Knowledge of search engine marketing, SEO, PPC
• Listening - demonstrates strong experience in listening to what the customer needs and wants
• Influencing - ability to identify customer needs, recommend advertising solution and convince customer to purchase
• Action oriented - solid background in demonstrating their enjoyment of working hard, and is full of energy for things they see as challenging
• Drive for results - challenges self, motivates others, and is motivated by the sales performance environment
• Customer focus - loves talking to people, is an advocate for the customer and company
• Perseverance - can self manage their workload in good times and in times of change/transition
• Cold calling experience an asset not mandatory
• Experience understanding consumer engagement with creative an asset
• Past advertising sales or retail experience
• Internet expertise, specifically transactions online
• Typing 45-50 wpm
• PC literate (Windows, Excel, word processing, screen navigation)

QA Technician

Job Title: QA Technician
Department: Operations
Reports to: QA Manager
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of QA Technician. The immediate responsibility of the QA Technician will be to conduct extensive manual testing of Lone Wolf’s Software Applications. We require individuals with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

This QA Technician position will grow to include the execution of end to end software quality assurance processes including planning, test case and scenario development, functional testing, usability testing, accessibility testing, reliability, environment preparation, security testing, deployment testing, user acceptance testing, automated testing establishment, regression testing and performance /stress testing of Lone Wolf’s Software Applications.

Founded in 1989, we’ve become the largest real estate software company in North America. Currently, over 8,700 offices are utilizing our feature rich, fully integrated windows and web based software solutions. Our products include everything from back-office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today’s market.

Primary Responsibilities:

• Support and execute all testing activities (test cases, test scripts, timelines, defect tracking, deployment, and issue and risk assessments).
• Statistical analysis of defects found and in addition, ratings of defects.
• Conduct and analyze software quality tests starting early in the project life cycle up until the product is released and delivered including additional testing during application modification.
• Responsible for change management including release of the software to the end user.
• Responsible for OPE (opportunity for product enhancement) documentation.
• Designs and specifies test methods for software inspection, verification and validation.
• Other duties as assigned.

Knowledge and Skill Requirements:

• Must be competent to work independently.
• Computer programming as well as accounting/real estate background will be an asset.
• Knowledge of ASP.NET, .NET and MS SQL software programming will be an asset.
• Knowledge of regression testing and statistical analysis is required.
• Bachelor’s degree in Computer Science, Management Information Systems or equivalent.
• 3 - 5 years of relevant experience.
• Strong communication and written skills and the ability to work and interface effectively with team members.
• Project management skills will be an asset.

Join our growing team! Please email your resume and cover letter to careers@lwolf.com with QA Technician in the subject line.

WOLFwatch Accounting Service Technician

Department: WOLFwatch Accounting Services
Reports to: Accounting Services Manager
Location: Cambridge, Ontario

Lone Wolf:

Lone Wolf Real Estate Technologies is searching for a talented individual to join our growing company in the role of WOLFwatch Accounting Service Technician.

Founded in 1989, we’ve become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today’s market.

Job Description

The WOLFwatch Accounting Service Technician is responsible for working with a number of clients' books. They will review, clean up and analyze the clients' financial books and give them a written synopsis. They will also process and clean up bank reconciliations. Tasks are completed on a monthly, quarterly, yearly or on an ‘as needed basis’ for clients. The WOLFwatch Accounting Service Technician will also assist new clients with transferring financial history from their old accounting system to Lone Wolf's brokerWOLF accounting solution.

Primary Responsibilities

• Review and clean up financial books
• Analyze financial reports and give a written or verbal synopsis to the broker
• Ensure clients books are ready for their year-end or an audit
• Assist new clients with transferring their financial history from their old accounting system to Lone Wolf's brokerWOLF accounting solution using the new chart of accounts
• Process bank reconciliations
• Responsible for keeping accurate notes and time spent for all work completed for clients
• Other duties as assigned

Knowledge and Skill Requirements:

• Business Administration-Accounting Diploma, Integrated Accounting Certificate, Business Studies Certificate or equivalent essential
• Intimate knowledge of bookkeeping/accounting functions
• Have a good understanding of a chart of accounts, sub-ledger accounts and financial statement formats
• Ability to multitask and troubleshoot is essential
• Detail oriented
• Computer literate
• Passion to provide excellent service to clients in order to develop customer loyalty
• Ability to proactively and independently solve challenges and make decisions
• Ability to identify errors and omissions to communicate to clients in order to avoid similar errors in the future
• Experience on Microsoft applications (i.e.: Word, Excel, Outlook & Internet Explorer)
• Ability to work both independently and as a team
• Ability to speak and write English fluently in order to communicate to the clients
• Excellent telephone and e-mail etiquette
• Willingness to travel, as required, and to work a flexible schedule dependent upon business needs
• Knowledge of real estate industry would be an asset

Software Quality Assurance (SQA) Team Leader

Job Title: SQA Team Leader
Department: Operations
Reports to: VP Operations
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the Cambridge area. We have an immediate need for an expert SQA Team Leader. This SQA Team Leader position will grow to include the execution of end-to-end software quality assurance processes including planning, test case and scenario development, functional testing, usability testing, accessibility testing, reliability, stress testing, environment preparation, security testing, deployment testing, user acceptance testing, automated testing establishment, regression testing and performance/stress testing of Lone Wolf’s Software Applications. The role also includes leading a small team of SQA specialists.

Founded in 1989, we’ve become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today’s market.

Primary Responsibilities:

• Implement automated test processes including regression (Silk Test), volume and speed (JMeter) testing.
• Lead a small team of SQA specialists.
• Support and execute all testing activities (test cases, test scripts, timelines, defect tracking, deployment, and issue and risk assessments).
• Statistical analysis of defects found and in addition, ratings of defects.
• Conduct and analyze software quality tests starting early in the project life cycle up until the product is released and delivered including additional testing during application modification.
• Responsible for change management including release of the software to the end user.
• Responsible for OPE (Opportunity for Product Enhancement) documentation.
• Designs and specifies test methods for software inspection, verification and validation.
• Other duties as assigned.

Knowledge and Skill Requirements:

• Must be competent to work independently.
• Computer programming as well as accounting/real estate background will be an asset.
• Knowledge of ASP.NET, .NET and MS SQL software programming will be an asset.
• Knowledge of regression testing and statistical analysis is required.
• Bachelor’s degree in Computer Science, Management Information Systems or equivalent.
• 3 - 5 years of relevant experience.
• Strong communication and written skills and the ability to work and interface effectively with team members.
• Project management skills will be an asset.

Outside Sales Representative

Department: Sales
Reports to: brokerWOLF National Sales Manager
Location: Denver, Colorado

Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

Job Objective:

As an Outside Sales Representative you will be responsible for responding to key sales contacts in the real estate industry and generating new leads through web research, phone networking and trade show contacts. You would also perform consultative online presentations, provide support to the outside sales team and contribution towards objectives in this growing, fast-paced hi-tech organization.

Primary Responsibilities:

• Respond to incoming sales related information requests
• Perform in-depth online presentations
• Compose proposals and respond to RFI's
• Account management
• Record accurate customer data and manage pipeline in custom CRM software
• Report monthly sales activity
• Provide feedback on product performance & key challenges
• Work with the Marketing department on targeted campaigns
• Attend applicable local, regional and/or national trade shows and events
• Attend and contribute to monthly sales meetings

Knowledge and Skill Requirements:

• Basic accounting knowledge required
• Strong closing skills
• Issue resolution and retention skills
• Ability to build strong client relationships
• Ability to work in a home office environment
• A marketing degree or formal sales training is preferred
• 3 years of sales experience, recent graduates are welcome to apply
• Interest in the technology industry
• Ability to speak and write English fluently to provide excellent telecommunications
• Possess very strong computer skills, specifically with Excel, Word, PowerPoint and Outlook software.
• Excellent communications and customer service skills
• Determination to surpass performance goals
• Willingness to learn
• Ability to work individually and within a highly collaborative team environment
• Self-starter and self-motivated
• Experience within the real estate industry would be an asset

Web Designer

Department: Design
Reports to: Design Manager
Location: Cambridge, Ontario

Job Objective:

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Web Designer. Applicants should have a strong background in Web Design, and be familiar with current design and coding techniques. You must be proficient in the Adobe Creative Suite, XHTML and CSS, Advanced HTML programming (ability to generate code and debug), Dynamic website design, JavaScript and ActionScript programming would be an asset. Please be prepared to provide two websites/pages (live URLs please), and other portfolio items that reflect your best work.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solution. Our products include everything from back office accounting, intranets, website, mobile, and more, giving offices a competitive advantage in today's market.

Primary Responsibilities:

• Working in a team environment on web and user interface design
• Design user interfaces for our client's websites
• Working directly with clients on website design projects
• Working with the technical team to design and implement creative design projects
• Stay up-to-date on new design techniques
• Maintaining and updating of client websites
• Other duties as assigned

Knowledge and Skill Requirements:

• Experienced knowledge of interactive design
• Ability to work in a collaborative team environment
• Ability to handle working on simultaneous projects
• Strong communication and documentation skills for dealing directly with clients
• Designing for database driven websites
• Must be proficient with the Adobe Creative Suite
• Thorough knowledge of HTML and CSS
• Graphic design for the web
• Ability to follow direction and technical requirements, and produce creative solutions
• Ability to conceptualize, present and execute ideas within a tight schedule

Graphic Designer

Department: Design
Reports to: Design Manager
Location: Cambridge, Ontario

Job Objective:

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Graphic Designer. The immediate responsibility will be to design and produce all marketing, sales, and internal design materials - this ranges from printed reports, email newsletters, web and print advertising, trade show booth and banner graphics, and presentation templates to graphics and banner ads for online use. We require an individual with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

As a member of the Design team, you would work with the Design Manager on the coordination of design projects. You would be responsible for designing for both print and the web, based on the Lone Wolf branding guidelines and styles. We are looking for you to design engaging visual experiences through the use of typography, layout, and color.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Primary Responsibilities:

• Design and produce all marketing, sales, and internal design materials
• Work with the Design and Marketing teams on new design concepts and campaigns
• Help maintain the Lone Wolf brand and style guide
• Design new concepts for both print and online
• Work with the Design team on web design projects and clients.
• Work with the Design and Marketing teams to grow the Lone Wolf corporate identity

Knowledge and Skill Requirements:

• Must be fluent in the Adobe Creative Suite products
• Graphic design for both print and the web
• Ability to work in a collaborative team environment
• Ability to follow direction and technical requirements, and produce creative solutions
• Ability to conceptualize, present and execute ideas within a tight schedule
• Ability to handle working on simultaneous projects
• Willingness to learn
• Web Design, HTML and CSS knowledge would be an asset
• Self-starter and self-motivated
• Strong attention to detail
• Strong communication and written skills and the ability to work and interface effectively with team members

Project Manager

Department: Project Management
Reports to: Senior Project Manager
Location: Cambridge, Ontario

Job Objective:

Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

Job Objective:

As a Project Manager you will be responsible to manage key projects for large accounts. Inclusive in this very important role is the planning, coordinating many functional areas and the execution of these projects. All this and more at Lone Wolf, a growing, fast-paced hi-tech organization.

Primary Responsibilities:

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
• Identifies resources needed and canvasses to be part of project team
• Manages day-to-day operational aspects of the project and scope
• Reviews deliverables prepared by team before passing to client
• Effectively applies our methodology and enforces project standards
• Prepares for engagement reviews and quality assurance procedures
• Minimizes our exposure and risk on project
• Ensures project documents are complete, current, and stored appropriately
• Tracks and reports team hours on a monthly basis
• Respond to incoming sales related information requests
• Compose proposals and respond to RFI's
• Account management
• Provide feedback on product performance & key challenges
• Work with the Marketing department on targeted campaigns
• Assures project legal documents are completed and signed
• Identifies business development and 'add-on' sales opportunities as they relate to a specific project
• Facilitates team and client meetings effectively
• Holds regular status meetings with project team
• Effectively communicates relevant project information to superiors
• Delivers engaging, informative, well-organized presentations
• Resolves and/or escalates issues in a timely fashion
• Manages day-to-day client interaction
• Sets and manages client expectations
• Develops lasting relationships with client personnel that foster client ties
• Builds a knowledge base of each client's business, organization and objectives

Knowledge and Skill Requirements:

• Consistently acknowledges and appreciates each team member's contributions
• Must be able to travel 30 - 50% of the time
• Motivates team to work together in the most efficient manner
• Keeps track of lessons learned and shares those lessons with team members
• Mitigates team conflict and communication problems
• Inspires coworkers to attain goals and pursue excellence
• The ability to build strong client relationships
• Understands Internet, Intranet, Extranet and client/server architectures
• 3 - 5 years of project management experience
• Ability to speak and write English fluently to provide excellent telecommunications
• Possess very strong computer skills, specifically with Excel, Word, PowerPoint, Project and Outlook software
• Determination to surpass performance goals
• Willingness to learn
• Ability to work individually and within a highly collaborative team environment
• Highly organized with ability to prioritize effectively
• Self-starter and self-motivated
• Experience within the real estate industry would be an asset

Marketing Manager

Department: Marketing
Reports to: Director of Marketing
Location: Cambridge, Ontario

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Job Description:

As the Lead & Client Development Marketing Manager you will be responsible for developing the LWRET brand within both the existing clients as well as the potential clients. Careful development of the strategy and plans will be required to generate the leads the sales team needs to open doors and sell our unique product offerings; brokerWOLF, globalWOLF, WOLFconnect, WOLFtracks, WOLFwatch & WOLFmedia.

Primary Responsibilities:

• Annual Plan - develop, present and actively manage an annual sales plan
• Budget Management - develop, present, review and control financial requirements
• Execution of Plan - Responsible for all Marketing executions as outlined in plan
• Innovative Initiatives - Continually develop insightful and innovative projects linked to objectives
• Brand Understanding - work to understand the various impacts on the brand image of LWRET
• Other duties as assigned

Knowledge and Skill Requirements:

• A minimum of 4 years in marketing with a leading firm
• University or College level degree/diploma in related field
• Initiative, flexibility, interpersonal, and analytical skills required
• Understanding of real estate, web solutions and software as a service an asset
• Ability to work within a team environment
• Ability to work under pressure and meet deadlines

Marketing and Technology Expert

Job Objective:

Lone Wolf Real Estate Technologies is searching for a talented, enthusiastic individual to join our growing company in the role of Marketing and Technology Expert. We are seeking individuals who possess a working knowledge or online content management systems or basic HTML & CSS skills and have a strong understanding of concepts like search engine optimization and internet marketing.

The role of the M.A.T.E. is to assist our website clients with the monthly operation of their websites to different degrees that range from analyzing their market needs and offering suggestions to creating content and optimizing the consumer experience and search engine optimization.

Founded in 1989 and focusing on accounting software, we have since grown to be the largest, real estate specific software company in North America. Currently over 9,000 offices are using our feature rich, fully integrated Windows and web-based software solutions. Our website division (globalWOLF) was started 8 years ago and continues to grow across Canada and the United States and we are looking for employees who can provide the support our rapidly increasing client base requires.

Primary Responsibilities:

• Assist website clients with content creation by:
  • Researching localized market trends
  • Researching Real Estate related news
  • Offering suggestions based on popular local searches
• Assist website clients with Search Engine Optimization (SEO) by:
  • Researching localized search trends
  • Identifying targeted key words or phrases based on brokerage needs
  • Reviewing existing and new content to target identified key words or phrases
• Monitor clients website progress, successes and shortcomings and report back to client by:
  • Utilizing analytics programs to monitor traffic volume, sources, longevity
  • Relaying these analytics to client in a simple, easy to understand format
  • Using the analytics to map out website and marketing strategies for clients

Knowledge and Skill Requirements:

• Must be able work independently
• Working knowledge of CMS' (Joomla, Wordpress, etc.) and/or basic HTML & CSS knowledge
• Strong analytical thinker, preferably with knowledge of Google Analytics or other statistic software
• Positive, creative thinker
• 'Customer first' approach to work ethic
• Project management skills are an asset
• Familiarity with publicly available technology (web services, websites, mobile technology)
• 1-2 years of relevant experience preferred
• Strong communication skills both written and verbal and the ability to interact with other team members

Sales Coordinator, WOLFmedia

Department: WOLFmedia
Reports to: Director, Media Services
Location: Cambridge, Ontario

Lone Wolf and WOLFmedia:

Lone Wolf Real Estate Technologies is searching for the right individual interested in applying their knowledge in a fast-paced environment and developing new skill sets in sales and ad operations. WOLFmedia is one of the newest divisions to Lone Wolf. It strategically places advertisers throughout our systems in order to effectively target the real estate community. Our North American network offers unique ad delivery channels for both national and local relevant campaigns. WOLFmedia works to ensure a unified relationship is built and maintained from the advertiser, to the real estate professional, to the home buyer and seller.

Every day WOLFmedia works with new, prospective and existing LWRET broker clients, as well as advertisers, to drive revenue and client base growth for Lone Wolf.

Job Description:

The Sales Coordinator, WOLFmedia, reporting directly to the Director of Media Services, will be a motivated, self-starter working to support the division's sales growth. The representative will be work directly with the online advertising sales reps, have some contact with advertisers for sales fulfillment and assist the Director of Media Services with broker/owner clients.

This is a unique opportunity for a Sales Coordinator role at Lone Wolf to touch both real estate sales cycles and be exposed to online marketing. The right candidate will be exposed to real estate broker client sales relations, ad network operations, publishing group operations, web analytics and digital media product development along side key responsibilities.

Primary Responsibilities:

• Support the sales team by creating spreadsheets for customer contacts, organizing leads, creating and fulfilling sales orders
• Manage communications and workflow for new broker members to ads sales, accounting and training
• Update broker WOLFconnect environments with ad space
• Export and manage the distribution of analytical reports on broker site performance from our web analytics system. Including reports on advertising product performance for the sales team to action client retention
• Work with advertisers to get their profile live in eConcierge
• Communicate with design regarding ad creative and work on deadlines to have ad products live
• Maintain WOLFmedia spreadsheets for sales tracking and process
• Manage active ad inventory for live dates and expiration
• Support the Director of Media Services with sales fulfillment and admin related to broker clients. Such as demonstration appointment setting and intake admin to the network and regular communication on revenue successes
• May in the future perform WOLFmedia demos to brokers and execute broker recruitment sales
• May in the future be introduced and responsible for ad client management/retention, building creative specs, and experience with drip marketing channels. Will definitely have an opportunity to be exposed to these skill sets and build knowledge

Knowledge and Skill Requirements:

• Knowledge of WOLFconnect, globalWOLF and WOLFlink
• Excellent written skills
• Experience in client interaction
• Building strong customer relationships over the phone
• Some knowledge of search engine marketing, SEO, would be an asset
• Some knowledge of drip marketing campaign would be an asset
• Action oriented - solid background in demonstrating their enjoyment of working hard, and is full of energy for things they see as challenging
• Drive for results - challenges self, contributes to positive team environment, and is motivated by the sales performance environment
• Customer focus - enjoys talking to people, is an advocate for the customer and company
• Perseverance - can self manage their workload in good times and in times of change/transition
• Organized
• Typing 45-50 wpm
• PC literate (Windows, Excel, word processing, screen navigation) and strength working in Excel preferred

SQA Specialist

Department: Operations
Reports to: Product Manager
Location: Cambridge, Ontario

Job Objective:

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of SQA Specialist. The immediate responsibility of the SQA Specialist will be to conduct extensive manual testing of Lone Wolf's Software Applications. We require individuals with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

This SQA Specialist position will grow to include the execution of end-to-end software quality assurance processes including planning, test case and scenario development, functional testing, usability testing, accessibility testing, reliability, stress testing, environment preparation, security testing, deployment testing, user acceptance testing, automated testing establishment, regression testing and performance/stress testing of Lone Wolf's Software Applications.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Primary Responsibilities:

• Support and execute all testing activities (test cases, test scripts, timelines, defect tracking, deployment, and issue and risk assessments)
• Statistical analysis of defects found and in addition, ratings of defects
• Conduct and analyze software quality tests starting early in the project life cycle up until the product is released and delivered including additional testing during application modification
• Responsible for change management including release of the software to the end user
• Responsible for OPE (Opportunity for Product Enhancement) documentation
• Designs and specifies test methods for software inspection, verification and validation
• Other duties as assigned

Knowledge and Skill Requirements:

• Must be competent to work independently
• Computer programming as well as accounting/real estate background will be an asset
• Knowledge of ASP.NET, .NET and MS SQL software programming will be an asset
• Knowledge of regression testing and statistical analysis is required
• Bachelor's degree in Computer Science, Management Information Systems or equivalent
• 3 - 5 years of relevant experience
• Strong communication and written skills and the ability to work and interface effectively with team members
• Project management skills will be an asset

Integration Specialist

Department: Operations
Reports to: Product Manager
Location: Cambridge, Ontario

Job Objective:

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the role of Integration Specialist. The immediate responsibility will be to coordinate and setup integrations of Lone Wolf's software applications and 3rd party vendors. We require an individual with excellent communications and organizational skills. Experience in the real estate industry would be an asset.

As a member of the Operations team, you would work with the Product Manager for the coordination of integration projects. You would be responsible for development meetings, integration planning and implementation. As a specialist, your role would also include communicating with integration partners, updating the development team and reporting changes to the Product Manager. You would be the interface between Support, Development and Integration partners.

Founded in 1989, we've become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our feature rich, fully integrated Windows and web-based software solutions. Our products include everything from back office accounting, intranets, websites, mobile, and more, giving offices a competitive advantage in today's market.

Primary Responsibilities:

• Implementation of integration clients
• Single point of contact for internal and external integration support
• Analyze and diagnose software changes that affect integration clients
• Meetings with integration partners to discuss challenges
• Escalation point for support, in relation to integration challenges
• Working with Product Managers to compile integration information/schema's to relay to development, in the pre-integration phase
• Testing Lone Wolf XML Schema with potential integration partners
• Other duties as assigned

Knowledge and Skill Requirements:

• Must be competent to work independently
• Ability to build strong relationships with partners
• Ability to speak and write English fluently
• Ability to work in a team environment
• Willingness to learn
• Self-starter and self-motivated
• Issue resolution for technical changes between 3rd party integrations
• Strong attention to detail
• Strong communication and written skills and the ability to work and interface effectively with team members
• Project management skills are an asset
• Knowledge of XML would be an asset

Online Advertising Sales Representative, WOLFmedia

Department: Media Services
Reports to: director, Media Services
Location: Cambridge, Ontario

Lone Wolf and WOLFmedia:

Lone Wolf Real Estate Technologies is searching for talented individuals to join our growing company in the dynamic new role of WOLFmedia Online Advertising Sales Representative.

WOLFmedia is the newest exciting division to Lone Wolf. It strategically places advertisers throughout our systems in order to effectively target the real estate community. Our North American network offers unique ad delivery channels for both national and local relevant campaigns. WOLFmedia works to ensure a unified relationship is built and maintained from the advertiser, to the real estate professional, to the home buyer and seller.

Founded in 1989, Lone Wolf works to help real estate offices realize their full potential and has become the largest real estate software company in North America. Currently, over 9,000 offices are utilizing our integrated product offerings such as, back office accounting, front office management, intranets, websites, mobile, and more.

Job Description:

The Online Advertising Sales Representative, WOLFmedia, reporting directly to the Director of Media Services, will be a motivated, self-starter working to drive online advertising sales. The representative will be connecting with current, past and potential advertisers to promote and sell value added products and services.

This is a unique opportunity for an online advertising sales representative to be exposed to ad network operations, publishing group operations, web analytics and digital media product development along side key responsibilities.

Primary Responsibilities:

• Define potential advertisers interested in communicating through the company's network across North America
• Responsible for contacting advertisers, warm and cold calls, introducing the company's brand to them and selling directly over the phone, via email follow-up and in some cases online demonstrations
• Accountable for outbound calling, call and sale quotas
• Ad client management, building creative specs, and experience with drip marketing channels

Knowledge and Skill Requirements:

• Knowledge of media sales
• Excellent written skills
• Experience in client interaction and management
• Building strong customer relationships over the phone
• Knowledge of local business directories
• Knowledge of search engine marketing, SEO, PPC
• Listening - demonstrates strong experience in listening to what the customer needs and wants
• Influencing - ability to identify customer needs, recommend advertising solution and convince customer to purchase
• Action oriented - solid background in demonstrating their enjoyment of working hard, and is full of energy for things they see as challenging
• Drive for results - challenges self, motivates others, and is motivated by the sales performance environment
• Customer focus - loves talking to people, is an advocate for the customer and company
• Perseverance - can self-manage their workload in good times and in times of change/transition
• Cold calling experience an asset not mandatory
• Experience understanding consumer engagement with creativity, an asset
• Past advertising sales or retail experience
• Internet expertise, specifically transactions online
• Typing 45-50 wpm
• PC literate (Windows, Excel, word processing, screen navigation)

Marketing and Communications Coordinator

Department: Marketing
Reports to: Marketing Director
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

Job Objective:

This role will be responsible for the coordination and execution of marketing and communications campaigns and initiatives. Brand consistency is recognized and this position will be working within our corporate Marketing team to assist with the development of substantial marketing campaigns across the organization as well as evolving our brand image externally. This position will also be responsible for maintaining a proactive relationship with the media, industry partners and the leaders in the community to create brand awareness for Lone Wolf and its suite of products.

Primary Responsibilities:

• Create, edit, and disseminating of all press releases/newsletters/company communications
• Email marketing
• Product promotion and roll-out materials
• Advertising management
• Company website content management
• Internal company extranet management
• Purchasing of marketing materials
• Company branding and standardization
• Internal events management
• Product promotion

Knowledge and Skill Requirements:

• Exceptional oral and written skills
• Understanding of development and production of marketing materials
• A degree/diploma in Marketing or Communications preferred
• Ability to speak and write English fluently
• Possess strong computer skills, specifically with MS Office
• HTML knowledge an asset
• Willingness to learn
• Ability to multitask
• Ability to work individually and within a highly collaborative team environment
• Highly organized with ability to prioritize effectively
• Self-starter and self-motivated
• Interest in the technology industry
• Experience within the real estate industry would be an asset

Inside Sales Representative

Department: Sales
Reports to: RMS Senior Sales Manager
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

Job Objective:

As an Inside Sales Representative you will be responsible for responding to key sales contacts in the real estate industry and generating new leads through web research and over the phone networking. You would also perform consultative online presentations, provide support to the outside sales team and contribution towards objectives in this growing, fast-paced hi-tech organization.

Primary Responsibilities:

• Coordinate all activities with the MLS Board to execute third party contracts on behalf of our clients.
• Perform in-depth online presentations
• Compose proposals and respond to RFI's
• Account management
• Record accurate customer data and manage pipeline in custom CRM software
• Report weekly sales activity
• Provide feedback on product performance & key challenges
• Work with the marketing department on targeted campaigns
• Potential to attend local trade shows and events

Knowledge and Skill Requirements:

• Strong closing skills
• Issue resolution and retention skills
• Ability to build strong client relationships
• Marketing degree or formal sales training is preferred
• 3 years of sales experience, recent graduates are welcomed to apply
• Interest in the technology industry
• Ability to speak and write English fluently to provide excellent telecommunications
• Possess very strong computer skills, specifically with Excel, Word, PowerPoint and Outlook software
• Excellent communications and customer service skills
• Determination to surpass performance goals
• Willingness to learn
• Ability to work individually and within a highly collaborative team environment
• Highly organized with ability to prioritize effectively
• Self-starter and self-motivated
• Basic accounting knowledge required
• Experience within the real estate industry would be an asset

Sales Leads and Analytics Coordinator

Department: Sales
Reports to: RMS Senior Sales Manager
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

Job Objective:

This individual will be responsible for managing the universal sales lead distribution through the internal CRM program, generate and manage sales reports, market research and competitive analysis gathering, maintain and update client and prospect records, assist the sales team in maximizing selling time as well as coordinate and manage various sales duties for the fast-paced sales environment at Lone Wolf Real Estate Technologies.

Primary Responsibilities:

To perform this job successfully, the Sales Leads and Analytics Coordinator (SLAC) will be expected to perform these duties:

• Handle all leads that come into the company and respond to the prospect in the same way that they contacted Lone Wolf
• Be able to present the 'elevator speech' to the prospects about all Lone Wolf products
• Will be responsible for scrubbing all leads and putting them in the correct leads bucket by asking pre-qualifying questions to the prospect
• Will be responsible for assuring that all contact information is correctly input into WOLFlink
• Will be responsible for managing and deploying the various drip marketing campaigns that the Marketing department has created for the universal lead definition
• Responsible for keeping the drip marketing data base updated and placing the prospects in the correct leads bucket
• Once a demo has been completed, the SLAC will also be responsible in sending a very simple Thank You and survey from the appropriate sales manager

Generate/Manage Sales Reports and Sales Administration:

• Each sales rep will be required to send the SLAC their weekly sales report card and the SLAC will be responsible for making sure that all reports are submitted in a timely manner
• Each sales department will have a roll-up report for their sales rep's weekly report card showing the number of demos, # of leads sent to each rep, contracts, etc.
• On a monthly basis the SLAC will be responsible in providing the analytics for all sales activity to each sales manager
• Will keep a sales profile for each sales rep and update it monthly. This report will include #demos, #of contracts, #of open tickets, etc.
• Will design and keep updated the top revenue accounts for each division
• Will be the keeper of all sales presentations and will work with Marketing to keep them updated and current
• Will be responsible for providing sales/product entries for the 'Paws'
• Will maintain and update a monthly sales calendar to keep track of sales team travel and vacations
• Will supply support to the sales management team in completing RFP's
• Will work with marketing on ensuring that there is a monthly drip campaign promotion to prospects (leads and non-leads) and current client base educating them on the Lone Wolf products and additional features

Market Research and Competitive Analysis:

• Will be responsible for maintaining and keeping current a list of all competitors in the real estate technology sector that have competing products
• Will work with the product manager/trainers/sales in identifying our competitor's product features that we should monitor
• Will develop a spreadsheet to show the feature sets of Lone Wolf and those of their competitors and will use the 'Guidelines for Competitive Analysis' that was developed by sales
• Will update the above spreadsheet on a quarterly basis and new competitors should be added when they have been recognized as a true competitor

Knowledge and Skill Requirements:

• Strong customer interaction skills - both verbal and written
• Inside sales experience (not required but would be beneficial)
• Experience with CRM programs
• Knowledge of MS Office
• Ability to handle multiple tasks simultaneously
• Ability to prioritize tasks
• Strong organizational skills
• Ability to take directions from each sales manager as well as the corporate executive team

Accounting Clerk

Department: Finance
Reports to: Accounting Manager
Location: Cambridge, Ontario

Job Objective:

The Accounting Clerk is responsible for working within a team environment to manage the day-to-day financial activities of the company. They share the responsibility of managing accounts receivables, invoicing and ensure data entry accuracy.

Primary Responsibilities:

• Processing new and existing client order forms
• Processing monthly billings for multiple divisions
• Analyze internal reports to verify accuracy of client information and adherence to company policies
• Timely and accurate data entry
• Various administrative duties

Knowledge and Skill Requirements:

• Business Administration-Accounting Diploma, Integrated Accounting Certificate, Business Studies Certificate or equivalent essential
• Strong knowledge of Bookkeeping/accounting functions is an asset
• Ability to multitask and troubleshoot is essential
• Detail oriented
• Computer literate
• Experience on Microsoft applications (i.e.: Word, Excel, Outlook & Internet Explorer)
• Passion to provide excellent service to clients
• Ability to identify errors and omissions to communicate to Accounting Manager
• Ability to work both independently and as a team
• Excellent telephone and e-mail etiquette
• Knowledge of Real Estate would be an asset

MLS Specialist

Department: Finance
Reports to: Controller
Location: Cambridge, Ontario

Lone Wolf Real Estate Technologies is the North American leader in real estate software, services and solutions that help real estate offices realize their full potential. We have been in the business since 1989, pioneering real estate technologies and are in over 9,000 offices throughout North America.

Job Objective:

The MLS Specialist is responsible for all MLS Board related activities from the processing of the contract, compliance of the public sites through to scheduling of the jobs and support related activities. Also, will be the primary contact for all MLS queries and acts as a liaison between the MLS Board, Sales, Administration and Development.

Primary Responsibilities:

• Coordinate all activities with the MLS Board to execute third party contracts on behalf of our clients
• Responsible to ensure payment to the various MLS Boards are made in a timely fashion and that clients for those respective boards are invoiced accordingly
• Review all contracts and test sites to ensure compliance
• Coordinate priority changes with the trainers and communicate with the MLS Team
• Liaise with the MLS Boards for all MLS matters such as missing listings, credentials that stop working, field changes, etc.
• Work with the MLS developers to take over mapping of fields and scheduling of jobs
• Answer and filter support queries to enable the developers to focus on programming
• Adheres to all company policies, procedures and business ethics codes
• Other duties as assigned

Knowledge and Skill Requirements:

• Ability to multitask many activities
• Project management and strong administration skills will be an asset
• Some technical expertise required
• Must have strong communication skills being able to connect with MLS Board staff as well as internal team members
• Intimate knowledge of the Real Estate Industry (preferred)
• Understanding of accounting, web solutions and software as a service will be an asset

IT Manager

Department: IT
Reports to: Chief Technical Officer
Location: Cambridge, Ontario

Job Objective:

The Data Services Infrastructure Manager will be responsible for defining, implementing and operating the infrastructure and underlying infrastructure for a large, online provider of Real Estate Technologies and Services. The scope of responsibility includes two areas of focus. The first is the technical infrastructure which includes managing the physical server environments, server life-cycle management, all components associated with data center resiliency and data back-up and recovery, core, edge and perimeter network devices, and security. The second focus area is working with architects, developers and designers to implement an underlying software infrastructure that will provide for scalability, manageability and high availability and facilitate growth of the company in an incremental and agile fashion.

Primary Responsibilities:

• Manage a highly technical staff responsible for the development, delivery, maintenance, and administration of the company's servers and data storage environment
• Direct life-cycle management of all the company's servers, storage and appliances including procurement, installation, management and replacement
• Provide status/utilization reports and metrics related to each
• Develop roadmaps for server platforms, virtualization and management/monitoring capabilities
• Manage all aspects of data center resiliency, back-up and recovery
• Plan, develop and implement systems and procedures to improve the operating quality and efficiency of the infrastructure team
• Manage vendor support and services for the systems operations area
• Develop cross training opportunities within the infrastructure team as well as with other technical support groups
• Investigate outsourcing services to assist in reducing costs, ensuring system availability and performance metrics are maintained and improved
• Projects and other responsibilities as assigned

Knowledge and Skill Requirements:

• 5 - 7 years of experience in server administration, network management and data center management in a web services environment
• Strong individual and leadership/coaching skills with 3-5+ years of Infrastructure Management and/or Enterprise IT experience
• Exemplary knowledge in: server administration of Windows environments, server virtualization (specifically VMware ), storage area networks (specifically Lefthand Networks), server hardware (specifically HP and Dell), directory services, data back-up and recovery and data center management
• Detailed knowledge of firewalls, load balancers, middleware technologies and a general familiarity with networking topologies and associated protocols (specifically DNS, NAT, DHCP, IIS, and IP Subnetting)
• The ability to understand in depth capacity, scalability and availability issues and think holistically to address long term requirements, yet focus on specific areas as necessary in the short term
• Demonstrated experience in architecturally designed environments
• Strong critical thinking skills especially with regard to technical and commercial issues
• Excellent written and oral communication skills
• Demonstrated capabilities to multitask in a fast paced environment in both leadership and team roles
• Good analytical and problem solving skills
• Commitment to change management process
• Experience leading IS/IT projects and working on cross-functional teams
• Commitment to continuous improvement and life-long learning
• College or university graduate preferably with a business or technical degree

Sales Manager

Department: Sales
Reports to: V.P. Operations
Location: Cambridge, Ontario

Job Objective:

The Sales Manager is responsible for the development and execution of all sales activities in North America including the combined performance of the team and ensuring individual attainment of all targets. Staffs and directs a sales team and provides leadership towards the maximization of opportunities and growth in line with company vision and values. Establishes plans and strategies to expand the customer base and keeps abreast of competition.

Primary Responsibilities:

• Direct and coordinate company sales functions
• Responsible for the performance and development of the Sales Team Members
• Analyze and evaluate the effectiveness of sales, methods, costs and results
• Directly manage major and critical developing client accounts
• Liase with the Marketing Director on the preparation, issuance and delivery of sales materials, exhibits and promotion programs
• Research and develop strategies and plans which identify marketing opportunities, direct marketing and new product development
• Represent Lone Wolf at trade exhibitions, events and demonstrations
• Understand competitive pressures and products and develop strategies to mitigate any degradation in market share
• Manage sales and marketing budgets ensuring cost containment and performance within budgetary guidelines
• Conduct annual performance reviews and continuous coaching feedback
• Adheres to all company policies, procedures and business ethics codes and ensures they are communicated and implemented within the team
• Other duties as assigned

Knowledge and Skill Requirements:

• Experience in strategic planning and execution
• Knowledge of structuring sales quota goals and revenue expectations
• Sets examples for team in areas of personal character, commitment, organizational and selling skills and work habits
• Strengths in evaluating action and execution
• Ability to motivate teams to exceed targets and meet deadlines
• A minimum of 10 years in a sales and/or marketing management role
• Strong understanding of customer and market dynamics and requirements
• Willingness to travel as required and to work a flexible schedule dependent upon business needs
• Intimate knowledge of the Real Estate Industry (preferred)
• Understanding of accounting, web solutions and software as a service