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DPN Division Office
5550 W Flamingo Rd, Suite D5
Las Vegas, Nevada
NV 89103

Phone:
1.702.873.3282
Toll Free:
1.800.955.3282
Fax:
1.702.873.4878

dpnsupport@lwolf.com


DPN Support Documentation

Tip Sheets

DPN to brokerWOLF

The condition of your DPN data plays a large part in the migration results. You are more familiar with your data and we will need to rely on you to not only research data migration exceptions, but also to help prepare your data for a smooth transition to brokerWOLF. Tip sheets are available for the three stages of migration: Preparing for Migration, Pre-Migration Data Analysis, and Transitioning into brokerWOLF.

Accounts Payable
  • AP-1: Guidelines for Vendor Names on 1099 Tax Forms
    • Based upon the Internal Revenue Service General Instructions for Certain Information Returns (2011), Section J - Recipient Names and Taxpayer Identification Numbers (TINs) - specific instructions have now been provided as to how to reflect recipient names on the 1099 Tax form for Sole Proprietors, Limited Liability Company (LLC) for single member, and Limited Liability Company (LLC) for a corporation or partnership.
Databridges
CREST:
eREBS
  • eREBS-1: Troubleshooting Inability to use "Save As" Option on PDF
    • If you have experienced errors when trying to use the "Save As" option on a PDF created in eREBS, this tip sheet will provide instructions on how to correct those errors.
  • eREBS-2: Published Reports
    • This Tip Sheet will help you expand your eREBS Reporting through the use of the Published Reports option. If you already utilize this valuable feature, learn how security can now be setup at the group level.
Financial Analyst
General Ledger
  • GL-1: Setting Up a New Company
    • This tip sheet provides instruction for adding a new company to an existing DPN system by taking the experienced DPN user through the necessary steps in the order in which they must be completed. When applicable, the tip sheet guides the user to copy from an existing company to eliminate the need to manually replicate the tables for the new company. Helpful hints are included with respect to numbering companies, departmentalization, and understanding the process of loading agents for a new real estate company.
  • GL-2: Setting up Intercompany Posting
    • This tip sheet provides instruction to turn on the option to post intercompany and set up your intercompany general ledger account numbers within each company. Once turned on and set up, bills can be paid in one company and expensed to another - the intercompany effect between companies will automatically be posted. Intercompany posting is available for journal entries, recurring journal entries, accounts payable, and recurring accounts payable across companies.
IT
Real Estate
  • RE-1: Processing Miscellaneous Payments to Agents as credits on their Agent Bill
    • This tip sheet can help if you regularly allow agents who receive payments for items such as BPO's or Home Warranties to apply these payments to their agent bill rather than receiving a check. Often the process of recording the receipt of these miscellaneous cash receipts, posting them as earnings to the agent, and then transferring the "pay" to the agent's billing account can become quite time-consuming. This tip sheet may help streamline the process for you.
  • RE-2: Tracking Foreign Languages Agents Speak
    • This tip sheet provides instruction for tracking languages that your agents speak. This is useful when matching agents to prospective relocation or referral clients - and may also be required in some data bridge transmissions for franchise companies.
  • RE-3: Seller-Buyer Address Tracking
    • Seller-Buyer Address Tracking identifies and tracks seller and buyer "types" such as Owner/Occupant, Investor, Bank Owned, Builder/Developer, Vacation/Second Home, Landlord, or Tenant and designates whether the seller or buyer's address should automatically be updated when the sale is closed.
  • RE-4: Agent Team Functionality
    • Provides a quick reference of team functionality within DPN including commission calculation options as well as reporting options.
  • RE-5: Financial Production Analysis
    • Provides the ability to capture and store certain key business indicator statistics used to evaluate branch office financial profitability and production.
  • RE-6: Interfacing Real Estate Production Statistics to the General Ledger
    • If you need to report statistical information to a parent company or if you want to include informational fields on your financial statements, non-financial general ledger accounts can be set up to maintain this information.
  • RE-7: Real Estate Label Options
    • There are four standard label programs within DPN that can be used to prepare mailing labels or file folder labels with your sales contract information. This tip sheet provides descriptions and printing instructions for all four programs.
  • RE-8: Contract Import Error Message Help
    • If your company uses the DPN Contract Importer, this tip sheet provides helpful information on the error messages to identify and correct the errors.
  • RE-9: Guidelines for Agent Names on 1099 Tax Forms
    • Based upon the Internal Revenue Service General Instructions for Certain Information Returns (2011), Section J - Recipient Names and Taxpayer Identification Numbers (TINs) - specific instructions have now been provided as to how to reflect recipient names on the 1099 Tax form for Sole Proprietors, Limited Liability Company (LLC) for single member, and Limited Liability Company (LLC) for a corporation or partnership.
  • RE-10: Emailing Agent Statements/a>
    • The ability to email agent statements is now available within DPN if you are using REBS Desktop (Graphical User Interface to access DPN). This tip sheet provides set up and processing instructions.
  • RE-11: Custom Fields on Sales
    • An option is available in DPN to create Supplemental Information on Sales. Examples of possible uses are: tracking REO, Foreclosures, or Short Sales (where the source of business isn't viable), or if the company has a policy of having the sale information reviewed, the broker who reviewed the file can be entered. This tip sheet provides instruction for setting up and capturing this information.
  • RE-12: Importing Agent Email Addresses
    • In order to use the new option to email agent statements from DPN (Tip Sheet RE-10: Emailing Agent Statements), you will need to have the agent’s email address stored in DPN. This tip sheet provides you with instructions on how to set up and import the agent email addresses from an Excel file.
REBS Desktop
SQL

Release Notes

2015 Update Release Notes
2014 Update Release Notes
2013 Update Release Notes
2012 Update Release Notes
2011 Update Release Notes

USER MANUALS

Click on the file to be viewed or printed. Files may be downloaded to your PC; however, due to the size of certain files, downloading may take awhile. Right click the file you would like and choose "Save As.." or "Save Target As.." to download.

1099 Documentation
Payroll W2 Documentation
REBS Desktop Training Guide
Financial Analyst Reporting

Video Tutorials

Adobe Flash is required to view the tutorials.  If you do not have Adobe Flash on your PC, you will be prompted to install the program. Tutorials will be added to this page as they are completed. Check back soon!

REBS Desktop
  • REBS Desktop
    • Moving you closer to the brokerWOLF platform, REBS Desktop brings "windows" maneuverability to the DPN user. Easing the transition from DPN to brokerWOLF, REBS Desktop utilizes the Windows print services, creates DPN reports to PDF on screen, plus opens Excel to display reports output to file. For clients already using our web-based products such as eREBS or eContract, the DPN user can now have access to all applications through one menu. REBS Desktop allows us to begin to introduce the expanded functionality of brokerWOLF to the DPN client with such features as automatically emailing agent statements. If your branch offices currently enter new sales and produce closing instructions to title or escrow companies, take a look at the new CDA functionality in this demo! (Running Time: 10 minutes)
General Ledger
Accounts Payable
  • Setting up a Trade Vendor
    • This tutorial will provide instruction for adding a new trade vendor into DPN, including the importance of setting up a vendor with a DBA to ensure compliance with the IRS and 1099 reporting. (Running Time: 25 minutes)
1099 Correction Tutorials
  • Tutorial 1
    • This tutorial addresses the situation where the 1099 file has been built, but there's a type 2 agent in the 1099 save directory either without a taxpayer ID, or an incorrect taxpayer ID. This tutorial will show you how to add/correct the taxpayer identification number and print the 1099. (Running Time: 3 minutes)
  • Tutorial 2
    • This tutorial addresses the situation where the 1099 file has been built, but there's a payee in the 1099 save directory either without a taxpayer ID or an incorrect taxpayer ID.  This tutorial will show you how to add/correct the taxpayer identification number and print the 1099. (Running Time: 3 minutes)
  • Tutorial 3
    • This tutorial addresses the situation where a type 2 agent is in your "live" DPN data but was not included in the 1099 build. This tutorial will show you how to add the agent to the 1099 save directory and print the 1099 form. (Running Time: 3 minutes)
  • Tutorial 4
    • This tutorial addresses the situation where a type 3 vendor is in your "live" DPN data but was not included in the 1099 build. This tutorial will show you how to add the vendor to the 1099 save directory and print the 1099 form. (Running Time: 2 minutes, 30 seconds)
  • Tutorial 5
    • This tutorial shows you how to change any payee's name and/or address in the 1099 save directory and print a new 1099. (Running Time: 1 minute, 15 seconds)
  • Tutorial 6
    • This tutorial shows you how to change 1099 amounts and/or box numbers for any payee in the 1099 save directory and print a new 1099. (Running Time: 1 minute)
  • Tutorial 7
    • This tutorial shows you how to split an agent's 1099 earnings between their social security number and federal ID number in the 1099 save directory and print the 1099 forms. (Running Time: 5 minutes)
Real Estate
  • Agent Expense Annual Summary Report
    • This tutorial shows you the new DPN report that is a great report to provide to your agents at year-end. The report recaps agent charges by code with a total for each code shown in columns by month for the year. (Running Time: 3 minutes)
  • Commission Cutting Report
    • This tutorial shows you the new DPN report that is available allowing management to evaluate the agents that are participating in deals that bring in less than your normal gross commission percentage. This report can also be used as a mentoring tool to help branch managers and agents understand the impact of negotiating commissions and the dollar value forfeited by commission concessions. (Running Time: 5 minutes)
  • Uncovered Expenses Report
    • This tutorial shows you the new DPN report that is available to help you quickly identify potential exposure to bad debt on your agent receivables. The Uncovered Expenses Report shows the agent's current receivable balance as well as their commissions due in the next 30, 60, and beyond days. A calculated value displays in the uncovered expenses column if the agent currently owes you more than their pending commissions. (Running Time: 4 minutes)
Listings
  • Adding a New Listing
    • This tutorial will provide instruction for adding a new listing into DPN when using the Basic Listings module. This tutorial addresses the process of adding the listing through to the update. The importance of maintaining a good seller database is also stressed in this tutorial - even an experienced DPN user may benefit from this important information. (Running Time: 20 minutes)
Universal
  • Output a Report to File and Open in Excel
    • This tutorial will provide instruction for printing a DPN report to file and then opening it in Excel if you are using a terminal emulator such as CommNet, Secure CommNet, or Putty. (Running Time: 4 minutes, 30 seconds)
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