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DPN Division Office
6830 W.Oquendo
Road Suite 200
Las Vegas, NV 89118 US
Phone: 1.702.873.3282
Toll Free: 1.800.955.3282
Fax: 1.702.873.4878
 

DPN SUPPORT DOCUMENTATION

VIDEO TUTORIALS TIP SHEETS RELEASE NOTES USER MANUALS SOFTWARE UPDATES

TIP SHEETS

DPN to brokerWOLF

The condition of your DPN data plays a large part in the migration results. You are more familiar with your data and we will need to rely on you to not only research data migration exceptions, but also to help prepare your data for a smooth transition to brokerWOLF. Tip sheets are available for the three stages of migration: Preparing for Migration, Pre-Migration Data Analysis, and Transitioning into brokerWOLF.

Preparing for Migration

The tip sheets in this section will be used during the preparation stage when you are cleaning up data and correcting processing procedures.

  1. System Requirements
  2. Hardware Requirements (merged with above link)
  3. Benefits At A Glance
    • As we move forward with the transition from DPN to the brokerWOLF platform, one valid and frequent concern is what the new system will bring to the long-standing DPN client. This tip sheet is designed to provide some of the brokerWOLF benefits at a glance.
  4. High Level Preparation for Data Migration
    • As we move forward with the transition from DPN to the brokerWOLF platform, there are a few things you can do to help prepare for the migration of your data. This tip sheet is designed to provide you tips for preparing your data for a smooth migration.
  5. Data Migration Cut-Off Date Analysis
    • As part of the transition from DPN to the brokerWOLF platform, up to three years of DPN data can be migrated into the new system for you. This tip sheet is designed to help you determine how much data your company would like to migrate.
  6. Preâ€ÂMigration Data Review of Vendors
    • The transition from DPN to brokerWOLF provides the opportunity to start fresh with some files, such as the DPN Vendor File. Whether you are migrating the DPN Vendor File or importing it into brokerWOLF from an Excel file, it may be a good idea to use this opportunity to review your existing vendors and setup only valid active vendors in brokerWOLF. This tip sheet will assist you with this process.
  7. Vendor Name & 1099 Data Migration
    • In order to ensure a smooth transition from DPN to brokerWOLF, we recommend reviewing your DPN vendors to make sure they conform to the migration rules. This tip sheet will provide information explaining how the vendors will be migrated into brokerWOLF as well as explain the information you need to look for when reviewing your vendors.
  8. Exporting Vendors for Import in lieu of Migrating Vendor Information
    • If you are not migrating DPN data, you still have the option of importing your vendors into brokerWOLF. This tip sheet will guide you through the steps to facilitate this import.
  9. Agent Data Migration
    • In order to ensure a smooth transition from DPN to brokerWOLF, we recommend reviewing your DPN agents to make sure they conform to the migration rules. This tip sheet will provide information explaining how the agents will be migrated into brokerWOLF as well as explain the information you need to look for when reviewing your agents.
  10. Reviewing Your Balance Sheet Accounts
    • The brokerWOLF platform will continue to allow the departmentalization of your balance sheet accounts - and all general ledger detail for the selected migration time period will be brought over to the new platform for you. This tip sheet addresses old 'temporary accounts' used for loading beginning balances - where the main general ledger balance sheet account is not departmentalized but a few sub-account extensions apply to the main account. Review this tip sheet for detailed instructions on reviewing and adjusting your data prior to migration.
  11. Exporting Agents for Import in lieu of Migrating Agent Information
    • If you are not migrating DPN data, you still have the option of importing your active DPN agents into brokerWOLF. This tip sheet will guide you through the steps to facilitate this import.
  12. Reviewing Listings
    • This tip sheet details how to prepare your listings data for migration including how to deal with duplicate listings, expiration dates, and duplicate sellers.
  13. Reviewing Agent Receivable Processing
    • This tip sheet details the migration of your DPN Charge Code to brokerWOLF Chargeable Item Codes. Some differences between the systems can easily be compensated for through pro-active evaluation prior to the data migration.
  14. Reviewing Agent Adjustment Procedures
    • During the course of our pre-migration data analysis we have identified challenges with closed contracts that have resulted from agent adjustments. Taking a few minutes now to review your agent adjustment processes - possibly implementing a few minor changes - will save considerable time as you move forward into the pre-migration data analysis process.
  15. Reviewing Ancillary Core Service Providers
    • The tip sheet details the migration of your ancillary providers from DPN to brokerWOLF and has been prepared to help you evaluate all of your ancillary/core service providers prior to the data migration.
  16. General Ledger Account Review
    • This tip sheet will guide you as you review your General Ledger Accounts and prepare them for migration.
  17. Reviewing your General Ledger Accounting Scheduling
    • This tip sheet will guide you as you review your General Ledger Scheduling requirements and the use of Control Numbers.
  18. Checklist for Data Pull
    • Once the Pre-Migration GAP Analysis is completely reviewed by your migration team, you will be contacted requesting permission to pull a sample of your data for analysis. This Tip Sheet will help guide you through the list of items that need to be reviewed, completed, and authorized by your company prior to scheduling the data pull.
  19. BW Pre-Migration Menu
    • The options on the BW Pre-Migration Menu will assist in preparing your DPN data for migration. This Tip Sheet should be used as a guide to help you review your data and identify pre-migration data challenges.
  20. Preparing Financial Formats for Migration
    • This tip sheet details how to prepare your financial formats for migration.
  21. Agent Name Review
    • To make sure your agent names migrate to brokerWOLF correctly, review the guidelines set forth in this tip sheet. This tip sheet will provide you with the information you need to look for and correct before the migration.
  22. Admin Fee Exceptions
    • If your company uses DPN Admin Fees to record additional income received from your sellers and/or buyers, it is important that the Admin Fees on the sale match the Admin Fee detail records for each agent on the sale or exceptions will occur. This tip sheet will provide you with the information you need to identify and correct exceptions.

Pre-Migration Data Analysis

The tip sheets in this section will be used during the migration testing of your sample data.

  1. Closed Contract Exception Report
    • This tip sheet will assist you with identifying closed sales that will present a challenge during migration.
  2. Reconfirm Data Integrity for Subsequent Data Pulls
    • The process to first prepare your DPN data to be pulled for migration testing was quite extensive. Preparing for subsequent data pulls during the pre-migration testing phase will be easier. However, it is important that you reconfirm a few areas each time a new data pull is requested. This tip sheet will assist you with this process.

Transitioning into brokerWOLF

The tip sheets in this section will be used during the live data migration and transition into brokerWOLF processing.

  1. Introduction to brokerWOLF
    • The transition from DPN to brokerWOLF brings with it some differences in terminology across the systems. This tip sheet is designed to provide some quick reference points to assist you during the initial transition period.
  2. Data Pull for Final Data Migration
    • This tip sheet will serve as your guide during the final migration process.
  3. Setting up Check and Deposit Slip Formats
    • This tip sheet provides brokerWOLF setup instructions that will allow you to use your DPN existing blank check stock.
  4. DPN Journal to brokerWOLF Source Cross Reference
    • Just as the DPN Journal Codes provide an audit trail within your general ledger, Source Codes in brokerWOLF serve the same purpose. Since DPN Journal Codes are user defined, each client's cross reference may vary slightly. This tip sheet will act as a guide to help identify the brokerWOLF Source.
  5. Quick Guide to Inquiry and Report Equivalents
    • As you transition from DPN to brokerWOLF, this guide will provide helpful inquiry and reporting equivalents across the systems.
  6. Important Information for Prudential Companies
    • As you transition from DPN to brokerWOLF, consideration needs to be taken in terms of confirming accurate settings and use of dates that govern the PREA transmission. This tip sheet will assist you with this process.
  7. Voiding Checks Originally Issued on DPN
    • This tip sheet explains how to correctly void or reissue checks originally written on the DPN system.
  8. Hosted Client Instructions
    • If your company has elected to use brokerWOLF hosted on our servers, this Tip Sheet will assist you with setting up your workstation with the remote access desktop shortcut and required print-driver client, as well as how to facilitate the import/export of hosted sessions to your workstation’s hard drive.
  9. Pending Contract Inventory Tie-Out
    • This Tip Sheet will serve as your guide as you tie the pending inventory from DPN to the pending transaction report from brokerWOLF.
  10. 1099 Tie-Out
    • This Tip Sheet will assist as you tie the 1099 earnings from DPN to brokerWOLF.
  11. Closed Contract Tie-Out
    • This Tip Sheet will serve as your guide as you tie the closed contracts from DPN to the closed transaction report from brokerWOLF.
  12. Initial Migration Restricted Access
    • After the initial pull of your data, your DPN Migration Coordinator will set the Initial Migration Completed Parameter to restrict access to certain programs, records, and fields. This Tip Sheet serves as your guide to the programs that have restrictions once the Initial Migration Completed parameter has been set.
  13. Important Information for Companies that Hold Earnest Money Deposits
    • As you transition from DPN to brokerWOLF, earnest money deposits will be referred to as Trust rather than Broker Held Escrow. All earnest money deposits must be attached to a sale in brokerWOLF. Only limited sale information is required if you simply need to record earnest money but don’t yet have the sale information. This Tip Sheet contains information you will find helpful as you make the transition from DPN into brokerWOLF.
  14. Cloud Hosting
    • If your company is interested in running their DPN production system at a hosted location or your company has already migrated from DPN to brokerWOLF and would like to keep their old DPN data accessible for reporting and inquiry purposes for years to come, Cloud Hosting may be the option for your company.
  15. Live Migration Tie Out Checklist
    • The migration from DPN to brokerWOLF includes up to three years of data. The following is a checklist representing system reports we recommend be used at a minimum to confirm the DPN to brokerWOLF migration results.

Accounts Payable

  • AP-1: Guidelines for Vendor Names on 1099 Tax Forms
    • Based upon the Internal Revenue Service General Instructions for Certain Information Returns (2011), Section J - Recipient Names and Taxpayer Identification Numbers (TINs) - specific instructions have now been provided as to how to reflect recipient names on the 1099 Tax form for Sole Proprietors, Limited Liability Company (LLC) for single member, and Limited Liability Company (LLC) for a corporation or partnership.

Databridges

CREST:

PREA:

eREBS

  • eREBS-1: Troubleshooting Inability to use "Save As" Option on PDF
    • If you have experienced errors when trying to use the "Save As" option on a PDF created in eREBS, this tip sheet will provide instructions on how to correct those errors.
  • eREBS-2: Published Reports
    • This Tip Sheet will help you expand your eREBS Reporting through the use of the Published Reports option. If you already utilize this valuable feature, learn how security can now be setup at the group level.

Financial Analyst

General Ledger

  • GL-1: Setting Up a New Company
    • This tip sheet provides instruction for adding a new company to an existing DPN system by taking the experienced DPN user through the necessary steps in the order in which they must be completed. When applicable, the tip sheet guides the user to copy from an existing company to eliminate the need to manually replicate the tables for the new company. Helpful hints are included with respect to numbering companies, departmentalization, and understanding the process of loading agents for a new real estate company.
  • GL-2: Setting up Intercompany Posting
    • This tip sheet provides instruction to turn on the option to post intercompany and set up your intercompany general ledger account numbers within each company. Once turned on and set up, bills can be paid in one company and expensed to another - the intercompany effect between companies will automatically be posted. Intercompany posting is available for journal entries, recurring journal entries, accounts payable, and recurring accounts payable across companies.

IT

Real Estate

  • RE-1: Processing Miscellaneous Payments to Agents as credits on their Agent Bill
    • This tip sheet can help if you regularly allow agents who receive payments for items such as BPO's or Home Warranties to apply these payments to their agent bill rather than receiving a check. Often the process of recording the receipt of these miscellaneous cash receipts, posting them as earnings to the agent, and then transferring the "pay" to the agent's billing account can become quite time-consuming. This tip sheet may help streamline the process for you.
  • RE-2: Tracking Foreign Languages Agents Speak
    • This tip sheet provides instruction for tracking languages that your agents speak. This is useful when matching agents to prospective relocation or referral clients - and may also be required in some data bridge transmissions for franchise companies.
  • RE-3: Seller-Buyer Address Tracking
    • Seller-Buyer Address Tracking identifies and tracks seller and buyer "types" such as Owner/Occupant, Investor, Bank Owned, Builder/Developer, Vacation/Second Home, Landlord, or Tenant and designates whether the seller or buyer's address should automatically be updated when the sale is closed.
  • RE-4: Agent Team Functionality
    • Provides a quick reference of team functionality within DPN including commission calculation options as well as reporting options.
  • RE-5: Financial Production Analysis
    • Provides the ability to capture and store certain key business indicator statistics used to evaluate branch office financial profitability and production.
  • RE-6: Interfacing Real Estate Production Statistics to the General Ledger
    • If you need to report statistical information to a parent company or if you want to include informational fields on your financial statements, non-financial general ledger accounts can be set up to maintain this information.
  • RE-7: Real Estate Label Options
    • There are four standard label programs within DPN that can be used to prepare mailing labels or file folder labels with your sales contract information. This tip sheet provides descriptions and printing instructions for all four programs.
  • RE-8: Contract Import Error Message Help
    • If your company uses the DPN Contract Importer, this tip sheet provides helpful information on the error messages to identify and correct the errors.
  • RE-9: Guidelines for Agent Names on 1099 Tax Forms
    • Based upon the Internal Revenue Service General Instructions for Certain Information Returns (2011), Section J - Recipient Names and Taxpayer Identification Numbers (TINs) - specific instructions have now been provided as to how to reflect recipient names on the 1099 Tax form for Sole Proprietors, Limited Liability Company (LLC) for single member, and Limited Liability Company (LLC) for a corporation or partnership.
  • RE-10: Emailing Agent Statements
    • The ability to email agent statements is now available within DPN if you are using REBS Desktop (Graphical User Interface to access DPN). This tip sheet provides set up and processing instructions.
  • RE-11: Custom Fields on Sales
    • An option is available in DPN to create Supplemental Information on Sales. Examples of possible uses are: tracking REO, Foreclosures, or Short Sales (where the source of business isn't viable), or if the company has a policy of having the sale information reviewed, the broker who reviewed the file can be entered. This tip sheet provides instruction for setting up and capturing this information.
  • RE-12: Importing Agent Email Addresses
    • In order to use the new option to email agent statements from DPN (Tip Sheet RE-10: Emailing Agent Statements), you will need to have the agent’s email address stored in DPN. This tip sheet provides you with instructions on how to set up and import the agent email addresses from an Excel file.

REBS Desktop

SQL

RELEASE NOTES

2014 Update Release Notes

2013 Update Release Notes

2012 Update Release Notes

2011 Update Release Notes

USER MANUALS

1099 & W2 Year End Documentation
1099 Documentation
Important 1099 Processing Information 76 KB
1099 Checklist 68 KB
Accounts Payable 1099 Reporting 1,761 KB
Real Estate Agent 1099 Reporting 1,947 KB
Broker-Held Escrow 1099 & 1099-S Reporting 1,783 KB
California Companies - Co-Broker 1099 Reporting 506 KB
Subsidiary Ledger 1098 Interest Reporting 203 KB
Property Management 1099 Reporting 2,138 KB
Insurance Receivables 1099 Reporting 59 KB
1099 Processing / Form Printing / Electronic Reporting 4,176 KB
IRS Tax Identification Number Matching 1,192 KB
Prior Fiscal Period Adjustments 43 KB
 
Payroll W2 Documentation
Important W2 Processing Information 56 KB
W2 Checklist 51 KB
Payroll Year-end & W2 Processing / Form Printing / Electronic Reporting 4,519 KB
 
Click on the file to be viewed or printed. Files may be downloaded to your PC; however, due to the size of certain files, downloading may take awhile. Right click the file you would like and choose "Save As.." or "Save Target As.." to download.
REBS Desktop Training Guide
Training Guide 6MB
  Click on the file to be viewed or printed and select. Files may be downloaded to your PC; however, due to the size of certain files, downloading may take awhile. Right click the file you would like and choose "Save As.." or "Save Target As.." to download.
Financial Analyst Reporting
Financial Analyst Reporting 26,078 KB
PREA Databridge
PREA Overview 1MB
PREA File Maintenance 1MB
PREA Transmission 3MB
PREA Roster Synchronization 3MB
Other 1MB
Click on the file to be viewed or printed. Files may be downloaded to your PC; however, due to the size of certain files, downloading may take awhile. Right click the file you would like and choose 'Save As...' or 'Save Target As...' to download.

SOFTWARE UPDATES

The documentation files require either PowerPoint or Adobe Reader to view. The program required is indicated next to each file.

If you do not have PowerPoint installed, you can download the PowerPoint Viewer for free by clicking here.

If you do not have Adobe Reader installed, you can download it for free by clicking here.

2011 Updates
  Quarter 3 Update 1 MB
2010 Updates
  Quarter 4 Year-End Update 1 MB
  Quarter 2 Update 7 MB
  Quarter 2 Update - REBSDesktop 1 MB
 

Video Tutorials


Adobe Flash is required to view the tutorials.  If you do not have Adobe Flash on your PC, you will be prompted to install the program.

Tutorials will be added to this page as they are completed.  Check back soon!

REBS Desktop
 
REBS Desktop
    Moving you closer to the brokerWOLF platform, REBS Desktop brings "windows" maneuverability to the DPN user. Easing the transition from DPN to brokerWOLF, REBS Desktop utilizes the Windows print services, creates DPN reports to PDF on screen, plus opens Excel to display reports output to file. For clients already using our web-based products such as eREBS or eContract, the DPN user can now have access to all applications through one menu. REBS Desktop allows us to begin to introduce the expanded functionality of brokerWOLF to the DPN client with such features as automatically emailing agent statements. If your branch offices currently enter new sales and produce closing instructions to title or escrow companies, take a look at the new CDA functionality in this demo!

(Running Time: 10 minutes)
 
 
General Ledger
 
Month-End Balancing & Close Procedures
    Learn recommended balancing and month-end close procedures.

(Running Time: 20 minutes)
 
 
Accounts Payable
 
Setting up a Trade Vendor
    This tutorial will provide instruction for adding a new trade vendor into DPN, including the importance of setting up a vendor with a DBA to ensure compliance with the IRS and 1099 reporting.

(Running Time: 25 minutes)
 
 
 1099 Correction Tutorials:
 
Tutorial 1
    This tutorial addresses the situation where the 1099 file has been built, but there's a type 2 agent in the 1099 save directory either without a taxpayer ID, or an incorrect taxpayer ID.  This tutorial will show you how to add/correct the taxpayer identification number and print the 1099.

(Running Time: 3 minutes)
 
Tutorial 2
    This tutorial addresses the situation where the 1099 file has been built, but there's a payee in the 1099 save directory either without a taxpayer ID or an incorrect taxpayer ID.  This tutorial will show you how to add/correct the taxpayer identification number and print the 1099.

(Running Time: 3 minutes)
 
Tutorial 3
    This tutorial addresses the situation where a type 2 agent is in your "live" DPN data but was not included in the 1099 build.  This tutorial will show you how to add the agent to the 1099 save directory and print the 1099 form.

(Running Time: 3 minutes)
 
Tutorial 4
    This tutorial addresses the situation where a type 3 vendor is in your "live" DPN data but was not included in the 1099 build.  This tutorial will show you how to add the vendor to the 1099 save directory and print the 1099 form.

(Running Time: 2 minutes, 30 seconds)
 
Tutorial 5
    This tutorial shows you how to change any payee's name and/or address in the 1099 save directory and print a new 1099.

(Running Time: 1 minute, 15 seconds)
 
Tutorial 6
    This tutorial shows you how to change 1099 amounts and/or box numbers for any payee in the 1099 save directory and print a new 1099.

(Running Time: 1 minute)
 
Tutorial 7
    This tutorial shows you how to split an agent's 1099 earnings between their social security number and federal ID number in the 1099 save directory and print the 1099 forms.

(Running Time: 5 minutes)
 
 
Real Estate
 
Agent Expense Annual Summary Report
    This tutorial shows you the new DPN report that is a great report to provide to your agents at year-end.  The report recaps agent charges by code with a total for each code shown in columns by month for the year.

(Running Time: 3 minutes)
 
Commission Cutting Report
    This tutorial shows you the new DPN report that is available allowing management to evaluate the agents that are participating in deals that bring in less than your normal gross commission percentage.  This report can also be used as a mentoring tool to help branch managers and agents understand the impact of negotiating commissions and the dollar value forfeited by commission concessions.

(Running Time: 5 minutes)
 
Uncovered Expenses Report
    This tutorial shows you the new DPN report that is available to help you quickly identify potential exposure to bad debt on your agent receivables.  The Uncovered Expenses Report shows the agent's current receivable balance as well as their commissions due in the next 30, 60, and beyond days.  A calculated value displays in the uncovered expenses column if the agent currently owes you more than their pending commissions.

(Running Time: 4 minutes)
 
 
Listings
 
Adding a New Listing
    This tutorial will provide instruction for adding a new listing into DPN when using the Basic Listings module.  This tutorial addresses the process of adding the listing through to the update.  The importance of maintaining a good seller database is also stressed in this tutorial - even an experienced DPN user may benefit from this important information.

(Running Time: 20 minutes)
 
 
Universal
 
Output a Report to File and Open in Excel
    This tutorial will provide instruction for printing a DPN report to file and then opening it in Excel if you are using a terminal emulator such as CommNet, Secure CommNet, or Putty.

(Running Time: 4 minutes, 30 seconds)
 
 

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