Just about any business owner can tell you the benefits of having a paper trail. Most consumers could, too. But having a paper trail doesn’t mean having paper.
In recent years, there’s been a huge shift in the real estate industry from the overflowing file cabinets of the past to digital file storage. It’s all about going paperless—leaving out the paper, but still keeping that proverbial paper trail.
When you’re running a brokerage, there are a few things that go hand-in-hand with introducing new technology. All you want is for your agents to pick it up easily—but what you get?
Well, that might be more along the lines of protest, disinterest, and a bad case of the grumblies.
Agent adoption can be a big issue, especially if your agents already have a different tool they like using on their own. So if you’re looking to bring a new tool into the mix, here are some tips to make the transition as easy and successful as possible!
As a real estate professional, whether you’re a Broker/Owner or agent, an administrator or office staff, there are tools you rely on to run your business. A website to create leads; a CRM to manage relationships; an accounting program to manage your back office.
But what about a tool to manage your transactions?
Why are we convinced that we need a website and a CRM to manage a real estate business, but in so many cases, the jury is still out on transaction management software?
What do you think of when you hear the term “customer service?”
Chances are the first thing that popped into your head was the folks you meet in the course of your everyday activities. Maybe it’s the person you talked to at your cell service provider’s call center, or maybe it’s the cashier at the grocery store who likely won’t remember that great joke you made the next time you go in.
Either way, it brings to mind a more-often-than-not impersonal encounter with someone who doesn’t really put any thought into what happens after you hang up the phone.
Our Canadian offices will be closed on Monday, October 8 for Thanksgiving. A reduced support crew will be available to handle your requests.
There will be no change to TransactionDesk support. If you require support for brokerWOLF or any other Lone Wolf products, please submit a Support Request Form in your HELP drop-down menu, or email support@lwolf.com.
We wish our Canadian friends and family a wonderful Thanksgiving holiday!