Canada-Day-July-Fourth-customer-support-blog-main

They say time flies when you’re having fun … and when the summer season hits. Can you believe we are already near the halfway point of summer? We still have many enjoyable weeks ahead, though!  

With that said, Canada Day (July 1) and US Independence Day (July 4) are already around the corner. To give our team time out of the office to soak in some sun and make fun summer memories with friends and family, there will be minor interruptions to our customer support.  

Here are the customer support details for July 1 and July 4

Friday, July 1 

Full support IS AVAILABLE for all Lone Wolf products: 

  • Transactions (zipForm Edition and TransactionDesk Edition) 

  • Back Office 

  • Authentisign 

  • LionDesk CRM 

  • Cloud Agent Suite 

  • HomeSpotter (Boost, Spacio, and Connect)  

  • Propertybase (CRM, BackAgent, and BoldLeads) 

  • Terradatum (BrokerMetrics®) 

Monday, July 4 

Full support IS AVAILABLE for these Lone Wolf products: 

  • Transactions (zipForm Edition and TransactionDesk Edition) 

  • Back Office 

  • Authentisign 

Please continue to reach out through the regular channels for these products. 

Support is NOT AVAILABLE for these Lone Wolf products: 

  • LionDesk CRM 

  • Cloud Agent Suite 

  • HomeSpotter (Boost, Spacio, and Connect)  

  • Propertybase (CRM, BackAgent, and BoldLeads) 

  • Terradatum (BrokerMetrics®) 

Support will be available again on Tuesday, July 5 for these products. In the meantime, if it is urgent, you have the following options: 

  • Send us an email at support@lwolf.com and include:

    • A description of what’s going on

    • Your contact information

    • The word “urgent” in the subject line

  • Or submit a form here

We hope you can take some time to unwind during the long holiday weekend. Happy Canada Day and 4th of July … take the time to celebrate (don’t forget the sunscreen)! We will be back to business as usual with full customer support on Tuesday, July 5.