Canadian Thanksgiving 2022 main

Just like that, another whirlwind of a year has gone by—and it is already time to reflect on everything we are thankful for. From the return to a more normal real estate market to the support of you, our families, friends, and neighbors.

Monday, October 10 is Thanksgiving for our Canada team, and they will be spending time with their own families, friends, and neighbors to celebrate. Our Canadian offices will be closed, resulting in slight impacts to customer support.

There will be reduced text support for these products:

Back Office

If you need support this day, you can submit a case through your Help menu in Back Office, email us at, or create a case in the Community

Check out the Community’s discussion groups too, where you can ask questions and get answers from your fellow Back Office users.

Transactions (zipForm Edition and TransactionDesk Edition) and Authentisign

If you need support:

Send us an email at and include:

  • A description of what’s going on
  • Your contact information
  • The word “urgent” in the subject line

Or, submit a support request here.

Tech support for these products will not be impacted

  • LionDesk CRM
  • Cloud Agent Suite
  • HomeSpotter (Boost, Spacio, Connect, and Leads+)
  • Propertybase (CRM, BackAgent, and BoldLeads)
  • Terradatum (BrokerMetrics®)

Please continue to reach out through the regular channels for these products.

We hope you have a wonderful long weekend filled with meaningful moments and cherished memories. Happy Thanksgiving!