It’s hard to believe, but summer is already coming to a close—and September is just around the corner. And with it comes the last long weekend of the summer months!
On Monday, September 7, 2020, our (home) offices will be closed for Labor Day.
What to do if you need Back Office support that day
Not to worry—we’ll have an on-call support crew available to help you if something comes up. To reach us, you can submit a case through your Help menu in Back Office, email us at email@example.com, or create a case in the Community.
Don’t forget to check out the Community’s discussion groups, too—you can ask questions and get answers from fellow users.
What to do if you need Transactions support that day
This won’t affect support availability for Transactions (zipForm Edition) or Transactions (TransactionDesk Edition), Authentisign, or any of our other Transactions-related products. So continue to reach out through the regular channels!
What to do if you can’t access hosted services
If you can’t access WOLFconnect, hosted data for Back Office on our servers, or any websites you have that we host, we’re here to help. Send us an email at firstname.lastname@example.org and include:
- A description of what’s going on
- Your contact information
- The word “urgent” in the subject line
Have a happy and safe Labor Day!