System Requirements

Hosted brokerWOLF Requirements

Office Networking Requirements
  • Required Link Speed: 100mbps – 1000mbps (1Gbps)
  • Required Cabling Type: Cat5E - Cat6A
Internet Connection Bandwidth: 0 to 100 Agents
  • Minimum Download speed 10mbps
  • Minimum Upload speed 1mbps
  • ** Wifi is not supported**
Internet Connection Bandwidth: 100 Agents and above
  • Minimum Download speed 100 mbps
  • Minimum Upload speed 25 mbps
  • ** Wifi is not supported
* Note: Broadband internet connections are classified as requiring 2mbps per user
Supported Operating Systems for Hosted brokerWOLF
  • 32 and 64bit Windows 7 (Professional not required but preferred)
  • 32 and 64bit Windows 8 (Professional not required but preferred)
  • 32 and 64bit Windows 10 (Professional not required but preferred)
  • macOS Apple macOS 10.9 and above
Minimum Computer Specifications for Hosted brokerWOLF
  • Processor: Intel i3 or equivalent
  • RAM: 2GB or greater<
  • Hard Drive: 7200rpm or greater (SSDs are supported)
  • Available Storage: 1GB or more
  • Minimum Resolution: 1366x768
  • Maximum Resolution: 1920x1080
Hosted Printing Requirements
  • Best driver for Uniprint: PCL5 or PCL6
  • Suggested Printer: HP Laserjet ( for 7” cheques)

Locally installed brokerWOLF Requirements

Internet Connection Bandwidth: 0 to 100 Agents
  • Minimum Download speed - 10mbps
  • Minimum Upload speed - 1mbps
  • Wifi is not supported
Internet Connection Bandwidth: 100 Agents and above
  • Minimum Download speed - 100 mbps
  • Minimum Upload speed - 25 mbps
  • Wifi is not supported
*Note: Broadband internet connections are classified as requiring 2mbps per user
Supported Server Operating Systems for Locally installed brokerWOLF
  • 64bit Microsoft Server 2008 (R2)
  • 64bit Microsoft Windows Server 2012 (R2)
Minimum Server Specifications for Locally installed brokerWOLF
  • Processor: Intel Xeon E3-1200 v5 / equivalent AMD Opteron
  • RAM: 8GB or greater
  • Hard Drive: 7200rpm or greater (SSDs are supported)
  • Available Storage: 1GB or more
  • Resolution: 1366x768
  • Network Interface Card: Gigabit Ethernet
Supported Computer Operating Systems for Locally installed brokerWOLF
  • 32 and 64bit Windows 7 Professional
  • 32 and 64bit Windows 8 Professional
  • 32 and 64bit Windows 10 Professional
* Note: Operating System requirements for non-hosted users require Professional versions of Windows
Minimum Computer Specifications for Locally installed brokerWOLF
  • Processor: Intel i3 or equivalent
  • RAM: 2GB or greater
  • Hard Drive: 7200rpm or greater (SSDs are supported)
  • Available Storage: 1GB or more
  • Resolution: 1366x768
macOS Support

For locally installed brokerWOLF on a Mac the following is mandatory:

  • Copy of the latest “Parallels Desktop for Mac”
  • Copy of Windows Professional (7,8,10) installed inside Parallels
  • Networked the Parallels-based instance of Windows with the office LAN by a 3 rd party technician.
Network Attached Storage (NAS) Requirements
  • Processor: Intel i3 or equivalent
  • RAM: 2GB or greater
  • Hard Drive: 7200rpm or greater (SSDs are supported)
  • Available Storage: 1GB or more
  • Share Type: MUST BE NTFS – CFS/NFS/Ext are not supported
Fault Tolerance (Suggested)
  • Offsite Backup: Suggested to maintain monthly, off-site brokerWOLF Data backups
  • Server Power: Backup Uninterruptible Power Supply for power outages
Known Incompatibilities/Application Conflicts
  • McAfee Antivirus – This is the only known antivirus product that affects brokerWOLF data. * DO NOT USE *
  • Active Backups: Backup utilities like Carbonite, SugarSync, Microsoft DFS, Google Drive, Dropbox, and BackBlaze all have the ability to sync file changes as they occur. This often causes file locks and other related errors. Please schedule backups for before or after business hours.
Internet Browser Support
  • Internet Explorer 11
  • Mozilla Firefox
  • Google Chrome
  • Apple Safari
  • Mobile Support
  • WOLFconnect Mobile for iOS WOLFconnect Mobile for Android
  • iOS version 8.0 + Android 4.3 +
Note: Please be advised that iPads/tablets are not supported for brokerWOLF use.