Cambridge, ON (April 20, 2017)
Today, Lone Wolf Technologies (“Lone Wolf”), the leader in residential real estate software, announces the launch of their Client Experience Program that will foster collaboration among clients and align the needs of both the company and its users.
“When Lone Wolf started nearly 30 years ago, it was built on innovation, collaboration and an unmatched client experience. What started out small, with a goal of 20 clients, grew quickly. Over time, it became apparent that in order to better collaborate with our now 10,000 users, we needed to evolve some of our technologies and processes. Over the last year, we’ve been focusing on discovering scalable ways to recreate those pillars that made us so successful and we’re excited to start to share the results of that work today,” said Patrick Arkeveld, CEO, Lone Wolf.
At the forefront of this Client Experience Program is the Idea Portal which launches today. With the ability for users to submit ideas, view and vote on other ideas and clearly see the status of any idea in the queue, the portal is designed to increase the level of transparency and promote collaboration between Lone Wolf and its users.
“At the end of the day, we are a technology company first, that is our expertise. And while our many years in real estate have provided us with a firm grasp of the industry, our users are the true experts. The insight into our clients’ unique experiences will allow us to shape our solutions in a way that really works for them. It truly is a win-win for all involved,” explains Gordon Wallace, Back Office Product Director, Lone Wolf.
The tech giant ran several pilot Product Advisory Sessions and Early Adopter Programs throughout late 2016 and into early 2017 which provided great insight into their clients' needs and a solid pipeline of enhancements for the year. The company plans to continue to expand these initiatives as part of their new Client Experience Program.
In addition to the launch of this program, Lone Wolf honours its past and celebrates its much-anticipated future with the launch of a modernized brand and logo.
“We aren’t the same company that we were 30 years ago and while we remain rooted in our history and values, we want to celebrate our future and create a visual representation of who we are today and where we are headed. Our refreshed brand will do just that,” says Kate Annis, VP of Marketing, Lone Wolf.
“Change is good and something we are really embracing as a company - this is just the beginning of many things to come this year and we are excited about what the future holds.
Lone Wolf also announces the opening of a new US office in Dallas, Texas. A move designed to further their reach into the US market.
About Lone Wolf Technologies
Lone Wolf Technologies offers an ecosystem of integrated real estate technology, services and partnerships. Each element of the ecosystem enables brokerages and agents to operate more efficiently and increase opportunities for profitability. Lone Wolf serves the residential real estate industry throughout North America. Lone Wolf’s head office is located in Cambridge, ON and has offices in Langley, BC, Dallas, TX and Las Vegas, NV. For further information please visit lwolf.com
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