Can you believe that we are about to fare ado to summer? With that comes our last long weekend of the summer to celebrate warmer weather, BBQs, and time with family and friends. In accordance with the holiday, on Monday, September 6, 2021, our offices will be closed for Labor Day.
What to do if you need Back Office support that day
Not to worry—we’ll have a reduced support crew available to help you if something comes up. To reach us, you can submit a case through your Help menu in Back Office, email us at email@example.com, or create a case in the Community
Don’t forget to check out the Community’s discussion groups too, where you can ask questions and get answers from your fellow Back Office users
What to do if you need Transactions support that day
The holida won’t affect support availability for Transactions (zipForm Edition), Transactions (TransactionDesk Edition), Authentisign, or any of our other Transactions-related products. So continue to reach out through the regular channels!
What to do if you can’t access hosted services
If you can’t access WOLFconnect, hosted data for Back Office on our servers, or any websites you have that we host, we’re here to help. Send us an email at firstname.lastname@example.org and include:
A description of what’s going on
Your contact information
The word “urgent” in the subject line
Have a happy and safe Labor Day!